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CBS Application Cloud Enablement Services Lead

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CBS Application Cloud Enablement Services Lead

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 160,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.


The CBS Application Cloud Enablement Services Lead will ensure we have the software development capability required to deliver innovative and differentiating solutions with the speed and agility required by our business partners. This position will be accountable for the overall CBS Application Cloud Enablement Services budget oversight/roll-up across the CBS Centers. This position will be the IT Delivery Sponsor for all CBS initiatives in the Application Cloud Enablement Services portfolio. This includes proper governance and key stakeholder engagement, providing overall delivery oversight of scoping and delivery work and acting as a quality partner to ensure delivery excellence. This positions will leverage other CBS centers and partners to deliver end-to-end technical delivery of solutions. This position will be responsible for setting and executing the strategic vision of the CBS Application Cloud Enablement Services team. Ensuring the CBS Application Cloud Enablement Services team is delivering on its promises to the business, and creating a high performing environment across Cargill and partners. . This includes but not limited to: driving software modernization and standardization, driving for the right tool and methodology adoption (Agile, DevOps, Waterfall, Cloud/On Prem) in line with technical solution goals and business expectations. Engagement results for employees and clients will be used as measures of effectiveness. In Review, this position will have accountabilities in the following areas: * Visionary leader to drive software development for Cargill * Engaged leader and recruiter of talent and high performing team * Owner of the CBS portfolio/service strategy for software development solutions. * Delivery oversight of program/project delivery and operations for the software development capability and developed solutions. * Budget oversight for CBS Application Cloud Enablement portfolio across all CBS centers * Guides innovation/transformation and continuous improvement efforts in the software development space. * Delivers against key business and operational SLA’s/KPI’s across the delivery ecosystem. Manages key vendor relationships for both software and services partners. * Drives appropriate standardization and uniqueness across the portfolio. Chief evangelist internal/external for technical delivery to bring new ideas, collaboration and benchmarks to improve what and how we perform. 50% Manage Delivery Strategy and Execution for CBS Technical Services Portfolio * Drive the strategy for software development tools and processes in light of Cargill’s software development needs. * Implement standards around software development to drive productivity improvements and agile delivery enabling a culture of failing fast and iterative development practices. * Create and execute strategies to effectively and efficiently deliver Technical Services design and build activities within and across multiple application process domains and regions. * Create and execute strategies to effectively and efficiently deliver Technical Services maintenance and support activities within and across multiple application process domains and regions. * Manages development, application quality, service delivery and governance in alignment with the portfolio strategy and architecture * Monitors service performance measures of CBS Technical Services Portfolio in alignment with the ITIL Service Level Management Process * Develop and implement strategic and flexible resource and delivery models to satisfy long term view of demand and provide delivery model in alignment with Global IT Strategy. * Partner with strategic sourcing and supplier governance office to effectively leverage internal and external technical delivery capabilities creating scalable and globally consumable models. * Lead and incorporate industry best practices around design, build, development life cycle, and incident ensuring CBS Technical Services team follows Global IT established design & build minimums and standards. * Champion, lead, and align in activities to enable Global IT function strategy and initiatives 25% People and Budget Management * Administer/oversees general workforce administration policies and programs in the areas of communications, staffing, training, evaluations, disciplinary actions and safety. * Accountable for performance management, talent development, succession planning and engagement and through subordinate managers. * Develop planning for future workforce needs in direct control and participates in the selection of employees. Manages to outcomes across needs in ecosystem (region/partners/value enablers). * Responsible for developing strong leaders and in a global, diverse workforce by seeking multiple approaches to source/attract diverse talent. Incorporates diversity in succession planning and job fulfillment. * Communicate key decisions, Cargill information and other enabling information to team * Accountable for medium-term outlook workforce planning and for performance management, talent development, succession planning, coaching, and engagement for team. * Lead and implements systems and processes to maintain a highly engaged workforce. Holds direct reports accountable for actively addressing engagement issues and identifies/leverages best practices in engagement. Ensure delivery of quality work product by team. * Responsible for financial management across team and business planning (forecasting, reporting P&L, etc.). o Participate in the annual business planning process. o Establish the overall fiscall year budget and pricing/recovery o Responsible for the Optimization of the TCO. 15% Relationship and service management * Build and maintain effective relationships with external service providers including SOWs, SLAs, KPI and metric measurement and management ensuring continuous improvement process & build/change leadership performance in alignment with expectations of the business. * Ensures processes and tools are executed and implemented consistently in the direction of the strategy and governance. * Lead and participate in relevant governance teams to communicate/manage service levels, key project status, and vendor management as needed to help prioritize and manage change and project delivery. * Prepare, lead, and own the establishment of an end to end service delivery model in alignment with the Global IT delivery strategy and capability * Establish external connections and relationships within the industry enabling sharing and learning with industries peers. 10% Business Results, Metrics, Scorecards and Reporting * Define expectations for program/project delivery scorecarding with PMO teams and key stakeholders including BPs for executive engagement. Ensure quality gates/reviews. * Maintain metrics of business/operational performance and evaluates trends. Prepares and executes plans to improve operational support, addressing concerns and needs with high performance solutions. * Leads and facilitates portfolio performance and stake holder reviews. * Develops internal marketing & outreach plans to stakeholder groups (peer to peer, outside in etc.) to drive excitement, recruiting and value recognition for the portfolio and partnering. * Ensure appropriate metrics (Risk, Issues, Project Status, Resource Utilization, etc.) are maintained, analyzed and acted on in order to ensure effectiveness.


Minimum Required Qualifications * BA/BS in Business, IT, or Computer Science * MBA from a top tier university * 15 years managing in technology design and development teams or operational support environments * 10 years of people management and leadership * 10 years of experience in cloud enablement, middleware, software architecture and engineering * Experience with Product delivery model, Agile delivery, and Dev Ops * Demonstrated experience managing complex, scalable, and global development environments and offshore/managed delivery models across multiple process areas * Demonstrated experience owning and negotiating SLA’s/OLA’s * Demonstrated experience managing cost/quality/schedule controls * Demonstrated experience in multiple areas of solution design and build (e.g. Standards, Patterns, Architectures, etc.) * Experience managing for ITIL processes * Demonstrated leadership skills; ability to lead large diverse and distributed teams * Experience with risk management, controls, and security * Experience interacting effectively and appropriately using technical and non-technical communication with various levels of the organization including internal and external partners, management, and business/function partners * Ability to work in a matrix across multiple groups and geographies, leveraging 3rd pty or manage services, to solve operations problems and avoid continuity risk * Experience working with service providers including contract management, governance, and operational management * Experience in leading and managing middleware technologies. * Business fluency in English * Ability to travel up to 20%


Information Technology

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