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Technical Service Specialist

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Technical Service Specialist

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 160,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.


Position Purpose & Summary

This position is needed to enter, stabilize and expand the footprint of CCC in India. Work on understanding the requirements of the Indian industrial customers and formulate products to ensure CCC has the right product mix to grow and capture the Indian market

Principal Accountabilities


* Build a deep understanding of competition in the compound and chocolate category and technical details of the product offering * Understand key industrial customers requirement and key bakery market requirements and lacuna in products being offered today in the market * Work on developing new products for the Indian market targeting the industrials and bakeries * Study and understand the technical process involved * Work for manufacturing the Cargill product inhouse & also work for customized product as per industry requirement * Conceptualize and attain innovation workshops at customer R&D locations to trigger new projects and products to enhance Cargill’s footprint in the market * Competition tracking for New Products , technical aspects * Progressively manage an opportunity pipeline, closing all possible opportunities * Identifying new solutions to offer clients to extend our existing services * Work closely with global key contacts to bring outside in and also share requirements of Indian industry


Required Qualifications

: * PG in Food technology or Science * Minimum 10 Years in product development and key work experience in cocoa, chocolate and compound industry * Strategic thinking and problem-solving skills. * Good written and spoken communication skills and fluency in English. * Excellent interpersonal people skills & capability to play as a significant contributor in diversified teams and working with cross business team * Previous work experience in food industry preferably in confectionery or bakery * Knowledge of FSSC 22000 and food safety

Preferred Qualifications

: * Ability to work independently, to work effectively across functional lines, to prioritize and handle multiple tasks simultaneously, to make consequential decisions that brings projects, investigations, and other activities to closure. Maturity to deal with start-up issues. * Willingness to get hands dirty * In depth knowledge of Products, Processes related to Food Industry, Food Ingredients

Career Development

: This role will offer a very diverse/in-depth experience of handling a vast bouquet of ingredients and customization of products across cocoa and chocolate related segments ; this also will offer great opportunity to enhance technical skill and move up the corporate ladder



Primary Location




Job Type



Day Job

Req ID:


At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill’s long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law. 

Cargill also complies with all applicable national and local laws and regulations pertaining to non-discrimination and employment.

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