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Technical Services Manager

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Technical Services Manager

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 160,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.

Description

Position Purpose & Summary Accountable for understanding and executing strategy through new customer and market development gains for all the Cargill portfolio with special focus of Sweetener and starch product lines on beverage, confectionery and dairy categories. Proactively visits customers in order to offer Cargill solutions from multiple product lines. Generates value by managing Cargill portfolio for Regional and National Strategic customers in West and East Africa region by running projects either through required new ingredients or by introducing Cargill products, services and systems.

Principal Accountabilities

_50% CUSTOMER & PORTFOLIO MANAGEMENT_

+ Partners with Commercial Teams to identify strategy and plans execution in order to bring value through defending business and new business development. Makes sure that there is a healthy pipeline to averse risk.

+ Participates customer visits with commercial teams and also establishes customer contacts with R&D , Product Development teams of the customer to understand customers business strategy, their innovation pipeline and market trends.

+ Independently explores customer trends, competitiors capabilities and identifies gaps or strong points. Leverages Cargill synergies and strong points to support value sales and finds solutions for gap closing actions

+ Supports and trains commercial teams fro technical knowledge. _25% VALUE OPTIMIZATION & TECHNOLOGY STRATEGY_

+ Acts as primary technical contact for customers. Aligns with Cargill R&D network and Application Centers to serve & support customers for recipe formulations, process and manufacturing capabilities and final product quality.

+ Identifies, prioritize and systematically reviews the project pipeline according to business targets, capabilities.

+ Proactively supports capability improvement by feeding the market information to the business. Provides customer insight to commercial teams

+ Represents Cargill in relevant Industry meetings as influencer to support Cargill and to bring external view back to Cargill. _25% PROJECT EXECUTION – RESOLUTION_

+ Identifies projects classified as Level 1 and Level 1a projects & prioritize according to business needs and strategy alignment. Executes projects in a timely manner in order to generate value to business, seeks support from Cargill network and external partners where necessary.

+ Provides follow up and reports value gains and appropriate KPI’s also project updates.

Qualifications



Required Qualifications



+ Degree in area of Science like Food Science, Biology, Microbiology, Chemistry, Life Sciences or Degree in Engineering like Food Engineering, Chemical Engineering etc

+ Experience in Food Industry especially in the area of Beverage, Confectionery and Dairy.

+ Product, process development, R&D, Technical Services skills especially customer facing experience

Preferred Qualifications



+ Project / portfolio management

+ Sales effectiveness

Our Offer

In return for your expertise and commitment, we will provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world. Interested? Then make sure to send us your CV and cover letter in English today.







Follow us on LinkedIn: https://www.linkedin.com/company/cargill
Job

Research and Development

Primary Location
NG-LA-Lagos

Schedule

Full-time

Job Type

Standard

Shift

Day Job

Req ID:

LAG00009

At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill’s long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law. 

Cargill also complies with all applicable national and local laws and regulations pertaining to non-discrimination and employment.

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