JDE and SAP are the two systems that Cargill uses to generate payments to suppliers. These systems can generate payment notifications also known as remittance notices that a payee can receive one day prior to the payment being sent (electronically or via check.)
Cargill recommends all suppliers receive and use the payment notifications (also called remittance details) to correctly apply payments received from Cargill.
Reading payment notices from Cargill
You should use Cargill’s payment notices/remittance details to apply your payments in your accounting system and keep accurate records.
- View a sample SAP remittance to understand how to read it.
- View a sample JDE remittance to understand how to read it.
When you will and will not receive a remittance notification.
There are situations where payment notifications will not be sent:
- No electronic remittances are sent for JDE check payments (SAP does send a notice for check payments).
- No remittances are sent for wire transfers for either SAP or JDE.
What to do if you are not receiving payment notices from Cargill
You can request to receive payment notices (remittance details) from Cargill. To do so, please provide the following information to Email Us : [email protected]
Company email addresses (JDE: email ID limit is 4 & for SAP is 1) or fax address contacts to receive the electronic remittance detail.
Email ID shouldn’t exceed 40 Character
What to do if your payment is past due 10+ days
If your payment is more than 10 days late, please follow these instructions on Supplier Central to submit a ticket via email, so that we can follow up with you. Please take note of the ticket number you receive. If you do received a response within 3 business days, please reply to the email you received from [email protected] and specify your ticket number and “ESCALATION” in the subject line. We appreciate your patience as we follow up on your inquiry.
Invoice and Payment Key Contacts
|When to contact||Who to Contact|
||Your Cargill Buyer|