Focusing on what matters most
We have identified our priority issues to determine where we can have the most impact
We have always kept abreast of the sustainability trends and issues related to our business. In 2014 we began a process to formalize our approach, resulting in an issue map which we review and evolve on an ongoing basis.
To create our issue map, we consider each issue’s current and potential impact on the environment, economy and society, and analyze the importance of each to our business success and our stakeholders’ interest. More recently, we have assessed Cargill Cocoa & Chocolate’s ability to drive positive change in each issue area.
As part of our issue evaluation process, we gained specific input from customers and the media. However, our approach is also informed by our ongoing, close relationships and dialogue with other key stakeholders, including farmers, NGOs, suppliers, partners and national governments. It is important that we respond to, and balance, the differing needs of our key stakeholders across the entire value chain - from our cocoa farmers to our consumers and all our production and manufacturing stages in between.
Our priority issues
All the issues identified on the issue map are important to us. We address them by identifying and working with appropriate stakeholders, who are best placed to influence change.
The highest priority issues are shown in the upper right-hand quarter of the issue map. These high priority issues have informed the development of our 2030 goals, ensuring that we focus our resources on the most pressing areas across our supply chain, and those for which Cargill Cocoa & Chocolate affect the most change.
Our plans for the future
By reviewing our issue map on an ongoing basis, we keep abreast of evolving trends, and gain reassurance that our Cargill Cocoa Promise continues to reflect the broader environment in which we operate. We plan to formally update our issue map in 2018.