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Employee & Industrial Relations Specialist

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Employee & Industrial Relations Specialist Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 155,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.


Position Purpose & Summary

As a member of the HR Solutions ER/IR Market India team, this position will be accountable for the execution and delivery of employee and industrial relations (ER/IR) services within Bathinda & Sonipat. The HR Solutions ER/IR Market Specialist will serve as a member of the HR Solutions ER/IR specialist’s team responsible for delivering HR ER/IR services to the business. Acting under general supervision, the incumbent will utilize their general HR ER/IR knowledge to administer complex processes related to the delivery of HR ER/IR services within Bathinda & Sonipat.

Principal Accountabilities


Business Leader: 40% * Serve as a specialist within the HR ER/IR market HR Solution team to provide relevant and effective consulting services to businesses for Labour Law Statutory Compliances, Employee Disciplinary Process, Performance Improvement Plans, Terminations & resignations, employee onboarding, training needs identification, contract labour management, vendor management * Use general HR ER/IR knowledge to perform HR ER/IR projects – in domain area projects consult with ER/IR Country Lead & Stakeholders; execute the project as per agreed timelines keeping in consideration of business deliverable and industrial environment * Execute the co-ordinated deployment of HR ER/IR services, including any specific strategy requirements – work closely with business stakeholders, union committee & external agencies for strategic deliverables viz. long term settlements, manpower budgeting, dealing with low performers, terminations, employment contracts interpretations & any other deliverables assigned time to time * Leverage and enforce processes and technologies to support delivery of services – in depth understanding of service delivery model, be a champion of processes and lead the site specific amendments if any * Work in close partnership with shared services (CBS) to deliver recurring end-to-end services and processes – review service delivery model, queries management, either side feedback mechanism, provide feedback in case needs improvement, make necessary changes in processes for frequently asked queries * Develop and maintain key internal/external relationships, which may include: business leaders, hiring managers, business/function human resource professionals, Union Leadership Internal & External, employees & industry contacts – as professional in the area networking & engaging the right stakeholders; may vary from situation to situation and task to task. Leverage the strength of an organization. * Leading the contractor’s management, contract labour management, and statutory compliances. Deliver business solutions and advice business on contract management and provide processes and tools. * Under general supervision, provide consult to HR and business managers and supervisors within regarding the interpretation and delivery of complex HR ER/IR policies, programs and processes. – be part of the business meetings, provide solutions in ER/IR policies, programs, & processes. Consult with Country ER/IR Lead and provide solutions for complex ER/IR policies and programs. * Using general HR ER/IR knowledge, and client intelligence, provide thought leadership in recommending solutions that build on business and functional strategic drivers in the market domain – Bathinda & Sonipat * Leading the complex and high business stakes union negotiations protecting Cargill’s interest dealing with unions, govt machineries and internal stakeholders * Leading the culture of transparency and ethical ways of doing business and investigations involving senior leadership irregularities Change Leader: 20% * Represent Bathinda & Sonipat and business clients in prioritization activities and escalations - lead the ER / IR in location and prioritize the business deliverables. Involve key stakeholders for critical & complex deliverables, project assignments. * Provide feedback into services priorities to ensure Bathinda & Sonipat adoption – regularly review the service deliverables. Build Regular awareness and engagement programs for technological interventions at locations on service delivery model. Build the training programs with L & D team to ensure the adoption across the levels of employees in location. * Participate in CBS Migration activities, shared service consolidation and MADJV initiatives as assigned – maximum leverage the CBS and shared services. Lead the change in location, provide framework of deliverables expected from CBS & Shared services. Leverage the New HR – COE, GHRS, CBS, Biz HR model for business deliverables. * Promote the use and implementation of tools/technologies within Bathinda & Sonipat to gain efficiency in delivering HR Solutions * Provide consultation & advice to HR and business managers/supervisors on HR ER/IR issues/activities – be the champion of Process, Data & Technology. Develop models to create awareness and advice on critical and complex ER/IR Situtations and Tasks. * Guide/Review/Perform the design and delivery of HR ER/IR training/education sessions for employees, HR professionals, and/or supervisors/managers in the business – build the inventory of business and HR team in location training needs. Work with L & D to deliver the programs as per business identified training needs Culture Steward: 20% * Champion a strong continuous improvement culture to ensure deployment of scalable, simplified and standardized processes – lead the employee connects, employee experience, championing Cargill Guiding Principles, Inclusion and Diversity, transparency, Information Protection, Work ethics and work environment, promoting employer brand and employer of choice environment in the location. * Express, model and reinforce a process-honoring culture – fair treatment to all individuals & promoting manager – employee relationship. Union Management, external stakeholder’s management, disciplinary process, individual and group termination processes adherence Value Leader: 20% * Using market domain and general HR ER/IR knowledge, provide input to ensure service delivery is compliant with laws, regulations, and corporate policies – lead the labour law compliances and provide consultation, advise to business and ensure the location is fully compliant with the labour laws applicable to the location. * Ensure application of standard policies – Work with country ER/IR HR professionals for any policy matters and have an alignment –legal / business / language /technology constraint with the Country ER/IR lead for any location specific policy amendment / implementation * Responsible for ensuring proper use of vendor management of HR ER/IR providers within Bathinda & Sonipat – lead the vendor management, service providers management; regular reviews of services, contract/agreements and keeping CSS&P, Finance and user department for service & business deliverables. * Provide input into the appropriate blend of internally sourced service delivery versus vendor sourced delivery. * Identify opportunities for continuous improvement and standardization on processes currently managed by country and/or regionally. – have regular feedback mechanism and employee connect for continuous improvement in service delivery. Consistent feedback is provided to CBS & Shared Services for improvement areas. * Ensure consistent adherence to all legal and regulatory requirements in market domain area – Bathinda & Sonipat. This may involve working with legal resources and/or external consultants to interpret and implement complex/ambiguous policies


Required Qualifications

: * Bachelor’s degree or equivalent practical experience * Minimum 4-6 years of experience in human resources, preferably within HR ER/IR-related market service areas * Experience anticipating issues, problem solving and implementing solutions, including referring critical issues to the appropriate level of management, and improving efficiency, quality, cost and productivity * Demonstrated experience positively influencing and collaborating with business and HR leaders * Demonstrated strong business acumen. Knowledge of multiple businesses, functions, and processes as well as solid knowledge of business and functional issues, and proven track record to positively impact business results. * General leadership, stakeholder management and communication skills - ability to thrive as part of a local market team * Demonstrated understanding of evolving HR landscape and capability of supporting organizational change efforts * Capability to innovate and integrate HR practice around critical business issues, and align people, process and structure to support these innovations * Competence in connecting people to each other and the business strategy, leveraging technology and processes where appropriate. * Fluent in Hindi, English & preferably local language

Preferred Qualifications

: * MBA in HR from institute of repute * Bachelor Laws is an added advantage * Demonstrated ability to manage and implement HR processes and client focused solutions * Experience in a shared services organization * Project management experience * Consultative skills * Strong drive for results with results/outcome focus * Proven record of implementation and optimization of processes and metrics

Other relevant information to the position

: Travel up to 10% within market location


Human Resources

Primary Location




Job Type



Day Job

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At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill’s long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law. 

Cargill also complies with all applicable national and local laws and regulations pertaining to non-discrimination and employment.

U.S. Employment Resources: Equal Opportunity Employer, including Disability/Vet.
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Read about Federal equal employment opportunity laws (PDF) and the supplement (PDF).
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Canada Employment Resources: Cargill is an equal opportunity employer and committed to providing accommodation to our job applicants with disabilities.
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