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Procurement To Pay (PRTP) Team Manager

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Procurement To Pay (PRTP) Team Manager Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 155,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.


Position Purpose & Summary Cargill Business Services (CBS) is a multi-function center of Cargill Inc, one of the world’s biggest privately held organizations that clocked revenues of $120 billion. The center provides high-quality, efficient back-end services across IT, HR, Finance, Transport & Logistics, Strategic Sourcing & Procurement and Trade Execution with 5,500 employees. Please visit for more details. CBS is a global organization that envisages the accelerated use of shared services. Its purpose is to bring a smarter, more efficient approach to how we provide shared services to Cargill. That way business units and functions can focus on what they do best. These services are delivered in 6 Centers based in Bangalore (India), Sofia (Bulgaria), Nanjing (China), San Jose (Costa Rica), Uberlandia (Brazil) and Rosario (Argentina). This role is responsible for the day-to-day operations of an end-to-end Invoice to Pay process team. The ITP main process covers Invoice Capture, Invoice Processing, Exception / Vendor support, Payment/Month end activities, T&E and other Specific activities. This role involves working with ITP Tower Lead, the ITP Senior Team Manager, the Continuous Improvement team, Cargill business partners. The position requires deep knowledge of an Invoice to Pay sub process, the ability to operational lead and develop a team, overseeing decision-making and problem solving, monitor and review KPIs and metrics, and lead specific projects to drive efficiency under guidance of the ITP leadership.

Principal Accountabilities

Manage Operational performance 60% * Directly Manage an operation ITP team depending on scope and complexity * Ensure smooth migrations identify potential process risks, establish mitigation/control plans, and monitor the impact. * Monitor operations performance on agreed upon SLAs and key metrics. Advise on appropriate action plans where needed via consistent processes * Focus on driving quality with a view towards robust performance management, stakeholder feedback and active metrics management. * Drive towards the agreed efficiency targets through defined processes People Management 20% * Build and lead an engaged, high performing team and foster an inclusive environment. * Accountable for performance management, talent development and succession planning * Provide coaching/mentoring and train employees on Cargill’s Leadership Model (CLM) behaviors and safety. * Coordinate activities of team members engaged in processes and sub-processes to deliver on the Invoice to pay function. Stakeholder Management 10% * Build & manage robust business relationships with key partners and stakeholders with a focus process maturity * Work closely with all stakeholders in the one A&F organization to drive the Process strategy * Help to monitor and communicate CBS Finance operational results in a timely and effective manner through the monthly performance dashboard. * Timely follow up on Specific Business escalations and propose active resolution. Drive Process Improvement Strategy 10% * Build a culture of continuous improvement and operations excellence. * Partner and align with the GPO process strategy by closely working with the ITP GPM and Regional PI Lead. * Provide active input to the Opportunity Heatmap * Drive the defined process initiatives for your center * Work closely with all improvement resources (Continuous Improvement, Process Improvement & Process Org.)


Minimum Required Qualifications

* Finance Background. * 5 years of experience in finance operations work with deep expertise in ITP or AP and related processes. * Proficient in English B1 (80%)

Preferred Qualifications

* Experience in managing stakeholders in a diversified environment. * Managed 20 people across the full spectrum of Finance and Accounting.



Primary Location

Costa Rica-Heredia-San Antonio de Belen



Job Type



Day Job

Req ID:


At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill’s long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law. 

Cargill also complies with all applicable national and local laws and regulations pertaining to non-discrimination and employment.

U.S. Employment Resources: Equal Opportunity Employer, including Disability/Vet.
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Canada Employment Resources: Cargill is an equal opportunity employer and committed to providing accommodation to our job applicants with disabilities.
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