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Transportation Support Coordinator - Wichita, KS

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Transportation Support Coordinator - Wichita, KS Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 155,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.

Description



Brief Description

The primary purpose of this position is to support the shipment execution process for customers and client Business Units. This includes collecting, preparing, maintaining, and sending various required documentation to ensure scheduled shipments are carried out in an efficient manner. The Transportation Support Coordinator also monitors and communicates delivery status of shipments to sales, customers, carriers, and other stakeholders. Under limited supervision, this position resolves general return and diversion issues. The Transportation Assistant also collects and organizes data for company reporting, including metrics and service failures for management analysis.

Principal Accountabilities

60% Monitor pickups and deliveries, communicating delays and reasons to sales and carriers. Respond to routine inquiries, manage returns, diversions and order changes, and documentation of late deliveries. 20% Follow carrier issues from time of order entry to delivery. 10% Compile documentation of service incidents to be presented to the management for resolution. 10% Other Duties as Assigned, including collecting data for monthly scorecard _“Relocation assistance will not be provided for this position.”_











_“This position is posted internally as well as externally.”_
Qualifications Minimal Requirements * High School Diploma or equivalent * 1 year of Customer Service experience * Competent in Microsoft Office, Word, Excel and Outlook * Availability to work weekends and holidays when needed

Success Factors

* Strong organizational skills * Excellent written, verbal, and interpersonal communication skills for effective partnering with all internal and external stakeholders * Demonstrated ability to be a team player and perform under pressure in a fast-paced environment, including; sound prioritization, sense of urgency, and multitasking * Demonstrated strong client and customer focus * Demonstrated attention to detail and problem-solving skills * Ability to handle multiple tasks independently

Preferred Requirements

* Knowledge of logistics * A basic understanding of DOT HOS Equal Opportunity Employer, including Disability/Vet.

Job

Transportation/Logistics and Forwarding

Primary Location

US-KS-Wichita

Schedule

Full-time

Job Type

Standard

Shift

Day Job

Req ID:

WIC04274

At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill’s long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law. 

Cargill also complies with all applicable national and local laws and regulations pertaining to non-discrimination and employment.

U.S. Employment Resources: Equal Opportunity Employer, including Disability/Vet.
How to request a reasonable accommodation
Read about Federal equal employment opportunity laws (PDF) and the supplement (PDF).
Pay Transparency (PDF)

Canada Employment Resources: Cargill is an equal opportunity employer and committed to providing accommodation to our job applicants with disabilities.
How to request a reasonable accommodation