Primary Services Offered
- NOA/D filings and US Coast Guard vetting verification
- US Customs and Border Protection Entry/Clearance
- Proper coordination of vessel movement, including all shifting, docking and undocking
- Timely arranging of surveyors and other port requirements
- Physical on board attendance of vessels
- Regular communication and updates to our customers and other involved parties
- Coordination of bunkers/lubricants
- Assisting masters prior to and throughout a vessel’s duration in port
- Preparation of all commercial documentation governing the port call
- Management of all financial matters, including securing the best rates for negotiable services
- Coordination of crew changes, spare parts, fresh water, cash delivery and other general services
- Managing crises situations, upset conditions or other challenges which may be experienced during a port call
Strategic collaboration to increase scale and improve customer service
We leverage our size, external partners and position as part of the wider Cargill corporation.
Customs of the Port
Every port in which we operate has its unique challenges, ranging from US Coast Guard and CBP requirements to positioning vessels at compliant anchorages and following proper filing protocols.
Market: United States
Proactive Measures
Our approach to handling vessels is such that we always expect there to be a challenge. Because of our operational expertise, we understand how to manage complex matters and proactively help mitigate them before they become a potential problem or issue.
Market: United States
Attention to Detail
With regulatory requirements as strict as ever, it can be very easy to miss simple things such as whether the vessel has been vetted and approved for entry by the US Coast Guard or making sure that we are able to get an inspection accomplished on a weekend or holiday.
Market: United States
NOVA International handles commodities of all types, both dry and liquid, including but not limited to grain and grain by-products, fertilizers, cement, coal, petroleum coke, ore, steel, aluminum, wood pellets, renewables, vegetable oils, chemicals and petroleum products.