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APAC

Supplier Diversity Key Contacts

When to contact	Who to Contact
Questions not answered by this site	[email protected]

Purchase Orders Key Contacts

When to contact	Who to Contact
Questions not answered by this site	Your Cargill buyer
Questions about your PO	The PO contact listed on your purchase order.

Invoice and Payment Key Contacts - Australia

When to contact	Who to Contact
Questions not answered by this site	Your Cargill Buyer
Most invoice submissions	GOSC – [email protected] or GEOS – [email protected]
Submit auto generated statements of accounts Update company contact and bank information Questions your buyer can't resolve	GOSC – [email protected] or GEOS – [email protected]
Find an Attn Line number Escalate an issue Check the status of a non-Ariba invoice	GOSC – [email protected] or GEOS – [email protected]
Discuss payment term options	Your Cargill Buyer

Invoice and Payment Key Contacts - China

When to contact	Who to Contact
Questions not answered by this site	Your Cargill Buyer
Most invoice submissions	By Post to 4th Floor/Fengsheng Commercial Building No.8/No.119 Software Avenune/Nanjing/China 中国江苏省南京市软件大道119号丰盛商会8号楼4楼mailroom Korea: Invoices must be submitted via hard copy to your Cargill contact
Submit auto generated statements of accounts Update company contact and bank information Questions your buyer can't resolve	Your Cargill Buyer
Find an Attn Line number Escalate an issue Check the status of a non-Ariba invoice	Your Cargill Buyer
Discuss payment term options	Your Cargill Buyer

Invoice and Payment Key Contacts - India

When to contact	Who to Contact
Questions not answered by this site	Your Cargill Buyer
Most invoice submissions	Your Cargill Buyer or POC
Submit auto generated statements of accounts Update company contact and bank information Questions your buyer can't resolve	FIBI: [email protected] SGNA: [email protected] GOSC: [email protected] CFN/CQN: [email protected] CPN: [email protected] Cotton: [email protected]
Find an Attn Line number Escalate an issue Check the status of a non-Ariba invoice	FIBI: [email protected] SGNA: [email protected] GOSC: [email protected] CFN/CQN: [email protected] CPN: [email protected] Cotton: [email protected]
Discuss payment term options	Your Cargill Buyer
Where should supplier submit the invoice?	Equus Sales India Private Limited:[email protected]
Contact Supplier Relations	Equus Sales India Private Limited: [email protected]

Invoice and Payment Key Contacts - Indonesia

When to contact

Who to Contact

Questions not answered by this site

Your Cargill Buyer

Most invoice submissions

Jakarta Finance Team & at Plant Locations

Submit auto generated statements of accounts
Update company contact and bank information
Questions your buyer can't resolve

CASC & CFR: [email protected]

CTP: [email protected]

CTL: [email protected]

CFN: [email protected]

Sorini: [email protected]

CCC: [email protected]

Invoice and Payment Key Contacts - Japan

When to contact	Who to Contact
Questions not answered by this site	Your Cargill Buyer
Most invoice submissions	-JPNA-ACCOUNT-OPS <[email protected]>
Submit auto generated statements of accounts Update company contact and bank information Questions your buyer can't resolve	-JPNA-ACCOUNT-OPS <[email protected]>
Find an Attn Line number Escalate an issue Check the status of a non-Ariba invoice	-JPNA-ACCOUNT-OPS <[email protected]>
Discuss payment term options	Your Cargill Buyer or BU contact
Where should supplier submit the invoice?	Equus Japan: [email protected]
Contact Supplier Relations	[email protected]

Invoice and Payment Key Contacts - Malaysia

When to contact	Who to Contact
Questions not answered by this site	Your Cargill Buyer
Most invoice submissions	GEOS: [email protected] CFN, CTS: [email protected] CASC: Mohamad_Nur'[email protected] CFR, CCC: [email protected]
Submit auto generated statements of accounts Update company contact and bank information Questions your buyer can't resolve	[email protected]
Escalate an issue Check the status of a non-Ariba invoice	CPP: [email protected] CFN: [email protected] CCC: [email protected] CASC: [email protected] CTS: [email protected], [email protected] CPN: [email protected] CFR: [email protected]
Discuss payment term options	CPP: [email protected], [email protected] CFN: [email protected] CCC: [email protected] CASC: Mohamad_Nur'[email protected], [email protected] CTS: [email protected], [email protected] CFR: [email protected]

Invoice and Payment Key Contacts - Philippines

When to contact	Who to Contact
Questions not answered by this site	Your Cargill Buyer
Most invoice submissions	Your Cargill Buyer or plant location
Submit auto generated statements of accounts Update company contact and bank information Questions your buyer can't resolve	[email protected]
Escalate an issue Check the status of a non-Ariba invoice	[email protected]
Discuss payment term options	Your Cargill Buyer

Invoice and Payment Key Contacts - Singapore

When to contact	Who to Contact
Questions not answered by this site	Your Cargill Buyer
Most invoice submissions	Your Cargill Buyer
Submit auto generated statements of accounts Update company contact and bank information Questions your buyer can't resolve	[email protected]
Find an Attn Line number Escalate an issue Check the status of a non-Ariba invoice	[email protected]
Discuss payment term options	Your Cargill Buyer
Where should supplier submit the invoice?	[email protected]
Contact Supplier Relations	[email protected]

Invoice and Payment Key Contacts - Thailand

When to contact	Who to Contact
Questions not answered by this site	Your Cargill Buyer
Most invoice submissions	Thailand Finance Team (ITP team based location in Saraburi) or BU Locations
Submit auto generated statements of accounts Questions your buyer can't resolve	[email protected] [email protected] [email protected]
Update company contact and bank information	If there is a valid Cargill PO/Contract – Procurement team If there is no Cargill PO or Contract (Non- PO) – BU Location contact
Find an Attn Line number Escalate an issue Check the status of a non-Ariba invoice	Your Cargill Buyer [email protected] [email protected] [email protected]
Discuss payment term options	Your Cargill Buyer

Invoice and Payment Key Contacts - Vietnam

When to contact	Who to Contact
Questions not answered by this site	Your Cargill Buyer
Most invoice submissions	Finance Team in Vietnam
Submit auto generated statements of accounts Update company contact and bank information Questions your buyer can't resolve	[email protected]
Find an Attn Line number Escalate an issue Check the status of a non-Ariba invoice	[email protected]
Discuss payment term options	Your Cargill Buyer

Ariba Network Key Contacts

When to Contact	Who to Contact
Questions not answered by this site Submit auto generated statements of accounts	[email protected]
Most Invoice Submissions Check the status of a non-Ariba invoice Questions your buyer can't resolve	Financial Team
Update company contact and bank information Escalate an issue	Your Cargill Buyer/Ops Team
Discuss Payment Term Options	Your Cargill buyer

EMEA

Supplier Diversity Key Contacts

When to contact	Who to Contact
Questions not answered by this site	[email protected]

Purchase Orders Key Contacts

When to contact	Who to Contact
Questions not answered by this site	Your Cargill buyer
Questions about your PO	The PO contact listed on your purchase order.

Invoice and Payment Key Contacts - EMEA

When to contact	Who to Contact
Questions not answered by this site Discuss Payment Term Options	Your Cargill Buyer
Most Invoice Submissions	Belgium: Cargill NV: [email protected] Cargill Chocolate Belgium: [email protected] Cargill Bioro NV: [email protected] Cargill Oil Packers NV: [email protected] France: Cargill France SAS : [email protected] Cargill Foods France SAS: [email protected] Cargill Cacao et Chocolat SAS: [email protected] Cargill Haubourdin SAS: [email protected] Cargill Texturizing Solutions as follows: LaDefence - [email protected] Baupte - [email protected] Redon - [email protected] Germany: Cargill GMBH: [email protected] Cargill Holding (Germany) GmbH : [email protected] Cargill Deutschland GmbH, Krefeld and Barby: [email protected] Cargill Deutschland GmbH, Malchin [email protected] Cargill Texturizing Solutions Deutschland GmbH & Co. KG : [email protected] Equus GmbH: [email protected] Italy: [email protected] (Foreign vendors only) Equus Italy S.r.l : [email protected] Netherlands: [email protected] Cargill Bioindustrial B.V.: [email protected] Poland: [email protected] Spain: [email protected] United Kingdom: [email protected] Norway: [email protected] Scotland: [email protected]
Submit auto generated statements of accounts Update company contact and bank information Check the status of a non-Ariba invoice Remittance Advices Escalate an Issue Questions your buyer can't resolve	[email protected]
Exceptions: Germany: CSST (Cargill Starches and Sweeteners and Texturizing): [email protected] France: CSST (Cargill Starches and Sweeteners and Texturizing) and CME (Cargill Meats Europe): [email protected]	Netherlands (Zandaam): CSST (Cargill Starches and Sweeteners and Texturizing): [email protected] United Kingdom (Ballilol): CME (Cargill Meats Europe): [email protected] Equus UK Topco Ltd: [email protected] Norway: [email protected] Scotland: [email protected] Italy: [email protected] ****

Ariba Network Key Contacts

When to Contact	Who to Contact
Ariba queries(account activation/deactivation; PO processing: order confirmation, invoice, credit memo submission; missing PO)	[email protected]
Any queries with respect to price changes and/or information regarding a specific purchase order.	Procurement Buying team noted on the PO
All catalogue queries should be directed to	Catalogue team
Submit auto generated statements of accounts Statement of Account Reconciliation request Update the company contact and banking information Check Invoice(s) status queries of received Ariba Invoices or/and request remittance details	[email protected]
Escalate a problem related to payment of received Ariba invoice(s) Vendor Master data updates (company name, contact email, address, bank information, etc)	[email protected]

LATAM

Supplier Diversity Key Contacts

When to contact	Who to Contact
Questions not answered by this site	[email protected]

Purchase Orders Key Contacts

When to contact	Who to Contact
Questions not answered by this site	Your Cargill buyer
Questions about your PO	The PO contact listed on your purchase order.

Invoice and Payment Key Contacts - Argentina

When to contact	Who to Contact
Questions not answered by this site	Atencion a Clientes - 0810-555-2455
Most invoice submissions	Cargill SACI: [email protected] Glucovil: [email protected] Provimi: [email protected]
Submit auto generated statements of accounts Update company contact and bank information Questions your buyer can't resolve	www.cobranzas.com Cargill SACI: https://www.cobranzas.com/v2/login.asp?client_code=CGL Glucovil: https://www.cobranzas.com/v2/login.asp?client_code=GLV Provimi: ON GOING
Find an Attn Line number Escalate an issue	Atencion a Clientes - 0810-555-2455
Discuss payment term options	Your Cargill buyer

Invoice and Payment Key Contacts - Brazil

When to contact	Who to Contact
Questions not answered by this site	[email protected] or 0800-227-4455 (option 2)
Most invoice submissions	[email protected]
Submit auto generated statements of accounts Update company contact and bank information Questions your buyer can't resolve	The person in Cargill who solicited the statements Your Cargill Buyer [email protected] or 0800-227-4455 (option 2)
Discuss payment term options	Your Cargill buyer

Invoice and Payment Key Contacts - Central America

When to contact	Who to Contact
Questions not answered by this site	Your Cargill Buyer
Most invoice submissions	Your Cargill Buyer
Submit auto generated statements of accounts Update company contact and bank information Questions your buyer can't resolve	Costa Rica: [email protected] Nicaragua: [email protected] Guatemala: [email protected] Honduras: [email protected]
Discuss payment term options	Your Cargill buyer

Invoice and Payment Key Contacts - Mexico

When to contact	Who to Contact
Questions not answered by this site	[email protected]
Most invoice submissions	https://www.facturasmexico.cargill.com
Submit auto generated statements of accounts Update company contact and bank information Questions your buyer can't resolve	[email protected]
Find an Attn Line number Escalate an issue Check the status of a non-Ariba invoice	[email protected]
Discuss payment term options	Your Cargill Buyer
Where should supplier submit the invoice?	Equus Mexico: [email protected]
Contact Supplier Relations	Equus Mexico: [email protected]

Invoice and Payment Key Contacts - South America

When to contact	Who to Contact
Questions not answered by this site	Paraguay: [email protected] Uruguay: [email protected] Ecuador: [email protected] Chile: [email protected] Bolivia: [email protected] Bucanero: [email protected] Dominicana: [email protected] Peru: AGX: [email protected] DMS: [email protected] Colombia: DMS: [email protected] PROVIMI: [email protected]
Most invoice submissions	Your Cargill Buyer
Submit auto generated statements of accounts Update company contact and bank information Questions your buyer can't resolve	Paraguay: [email protected] Uruguay: [email protected] Ecuador: [email protected] Chile: [email protected] Bolivia: [email protected] Bucanero: [email protected] Dominicana: [email protected] Peru: AGX: [email protected] DMS: [email protected] Colombia: DMS: [email protected] PROVIMI: [email protected]
Find an Attn Line number Escalate an issue Check the status of a non-Ariba invoice	Paraguay: [email protected] Uruguay: [email protected] Ecuador: [email protected] Chile: [email protected] Bolivia: [email protected] Bucanero: [email protected] Dominicana: [email protected] Peru: AGX: [email protected] DMS: [email protected] Colombia: DMS: [email protected] PROVIMI: [email protected]
Discuss payment term options	Contact Commercial Team or get guidance by contacting Paraguay: [email protected] Uruguay: [email protected] Ecuador: [email protected] Chile: [email protected] Bolivia: [email protected] Bucanero: [email protected] Dominicana: [email protected] Peru: AGX: [email protected] DMS: [email protected] Colombia: DMS: [email protected] PROVIMI: [email protected]

Ariba Network Key Contacts

When to Contact	Who to Contact
Ariba queries.	[email protected]
Any queries with respect to price changes and/or information regarding a specific purchase order.	Your Cargill buyer
All Catalog queries should be directed to	The Catalogs Team
Submit auto generated statements of accounts	[email protected]
Update company contact and bank information Questions your buyer can't resolve	The Financial Team
Discuss Payment Term Options	Your Cargill buyer

North America

Supplier Diversity Key Contacts

When to contact	Who to Contact
Questions not answered by this site	[email protected]

Purchase Orders Key Contacts

When to contact	Who to Contact
Questions not answered by this site	Your Cargill buyer
Questions about your PO	The PO contact listed on your purchase order.

Invoice and Payment Key Contacts

When to contact	Who to Contact
Questions not answered by this site	Your Cargill Buyer
Most invoice submissions	[email protected]
Submit auto generated statements of accounts Update company contact and bank information Questions your buyer can't resolve	[email protected]
Escalate an issue Check the status of a non-Ariba invoice	[email protected]
Discuss payment term options	[email protected]

Cargill Key Contacts for Support

Help With:	Scenarios	Contact:
PO master data quality	Frequent incorrect price not updated Incorrect unit of measure Incorrect description Freight missing PO with ERS Missing final price Deviation not processed	Your Cargill buyer or Purchasing Agent in your PO
Certification exempt form	Need to apply the certification exempt form	Your Cargill buyer or Purchasing Agent in your PO
Missing Payments	Invoice shows as sent or approved in Ariba Network and its over due	[email protected]
Challenges in Ariba Network	Unable to find a PO Have you checked status of your account in Ariba? If suspended, please check this info Help Center Content Item (ariba.com) Unable to perform an Order Confirmation Unable to invoice your PO Unable to submit a credit memo Invoice shows in On Hold status	[email protected]
Catalog queries	Catalog price update Any change required in Catalog	[email protected]
Discuss Payment Term Options	Have a payment term request change	[email protected]
Any change in vendor master data	Vendor Master data updates (company name, contact email, address, bank information, etc.)	[email protected]