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Ariba Network

What is Ariba Network?

The Ariba Network is a full cloud-based  marketplace where Cargill’s suppliers can transact within a single, networked e-commerce platform. The Ariba network handles purchasing transactions including: Purchase Orders, Order Confirmations, Invoices, etc. (Not applicable for APAC or LATAM)

Cargill uses the Ariba Network within specific locations and for particular supply categories. Cargill will contact suppliers to join the network if their business matches Cargill’s criteria.

Seeking to achieve better performance to guarantee efficiency and effectiveness through technological solutions to streamline its Procurement processes and unify global procedures, Cargill found in the Ariba Network tool the ease and innovation necessary to rationalize its supply chain. 

On the Ariba Network, buyers and suppliers can collaborate on transactions, strengthen relationships, and discover new business opportunities more easily. Buyers can manage the entire procurement process, from negotiation to payment, while controlling spending, seeking new sources of savings, and creating a healthy supply chain. Suppliers can help buyers meet their purchasing goals, increase customer satisfaction, simplify the sales cycle, and improve cash flow. 

Ariba Network helps suppliers by connecting people, systems and processes between companies to simplify business commerce. Using the online platform to host all actions speeds up the process and saves businesses time and money, without wasting more hours printing, waiting for responses, or searching hundreds of emails. It puts an end to clutter and puts all your information in one area that is easy to access and search. SAP Ariba also helps companies focus their spending on the vendors they want to work with, which is why those vendors often see connections and collaborations in a highly scalable, global, and secure environment. 

All providers can be part of the Ariba Network and must qualify their companies for the new Cargill procedures. 

If you are interested in enabling and better understanding how the tool works, check out the training materials below. 

Learn more:

https://www.ariba.com/ariba-network/ariba-network-for-suppliers/fulfillment-on-ariba-network

  • NA
  • APAC
  • Europe, Middle East, Africa
  • LATAM

How the Ariba Network makes fulfillment simple and easy:

  • Extend timely PO confirmations with traceability
  • Issue a clean invoice the first time, every time 
  • Know when you’ll get paid, and for what
  • Get rid of paper and go digital with electronic invoicing and in return get better visibility into payments.

What will change when you join the Ariba Network:

  • Purchase Orders will be sent through Ariba Network instead of via e-mail.
  • Suppliers will use the Ariba Network platform to confirm the PO (confirming quantity, delivery date, change price etc) and submit invoices. 
  • Suppliers should contact the Cargill PO Processor directly via email if they identify missing lines in the PO and or additional charges such as freight. 

Countries Enabled

  • United States
  • Canada

 Ariba Network Refresh Document For Enabled Suppliers

Cargill Ariba Supplier Guide :

The Ariba Master guide comprises of all details pertaining to Ariba network, right from account set up to submitting invoices via network. The Master guide along with quick reference guide and recommendations is available within the Supplier Information Portal.

Supplier Guide Add - on

Ariba Helpdesk : 

For any questions/concerns related to Ariba, the helpdesk option is listed on the right top corner of your Ariba network homepage. They have chat and phone support available.

For support, click on Support at the bottom of the Help Center

Ariba Network Self-Training For Suppliers to be Enable

Please go through the below training document to understand how we can join with Ariba Network and how it works with Cargill.

There is an assessment at the end of the training that would confirm us you complete the training, in order to avoid issues in the future.

Self Training Ariba Network- Cargill

Ariba Functional Training

For Enterprise Account (EACC) we recommend to see the next videos by clicking HERE

  • Account Overview
  • Configure Routing Notification / Orders - Invoices
  • Report Tools
  • Downgrade to SACC (Standard Account)
  • Help Center / Create a Support Case

For Standard Account (SACC) we recommend to see the next videos by clicking HERE

  • Account Overview
  •  Configure Routing Notification / Orders - Invoices
  • Help Center / Create a Support Case SACC

How to submit an unplanned delivery charge in Ariba Network:

Link to the attached job aid

How to Submit Documents for Cargill in Ariba

Click HERE to see the Order Confirmation DEMO (Multiples scenarios)

Click HERE to see the Service Invoice DEMO 

Click HERE to see the Material Invoice DEMO

Click HERE to see the Credit Memo DEMO

 

Cargill Key Contacts for Support

Help With: Scenarios Contact:
  • PO master data quality
  • Frequent incorrect price not updated
  • Incorrect unit of measure
  • Incorrect description
  • Freight missing
  • PO with ERS
  • Missing final price
  • Deviation not processed
Your Cargill buyer or Purchasing Agent in your PO
  • Certification exempt form
  • Need to apply the certification exempt form
Your Cargill buyer or Purchasing Agent in your PO
  • Missing Payments
  • Invoice shows as sent or approved in Ariba Network and its over due
[email protected]
  • Challenges in Ariba Network
  • Unable to find a PO
    Have you checked status of your account in Ariba? If suspended, please check this info Help Center Content Item (ariba.com)
  • Unable to perform an Order Confirmation
  • Unable to invoice your PO
  • Unable to submit a credit memo
  • Invoice shows in On Hold status
[email protected]
  • Catalog queries
  • Catalog price update
  • Any change required in Catalog
[email protected]
  • Discuss Payment Term Options
  • Have a payment term request change
[email protected]
  • Any change in vendor master data
  • Vendor Master data updates (company name, contact email, address, bank information, etc.)
[email protected]

 

How the Ariba Network makes fulfillment simple and easy:

  • Extend timely PO confirmations with traceability
  • Know when you’ll get paid, and for what

What will change when you join the Ariba Network:

  • Purchase Orders will be sent through Ariba Network instead of via e-mail.
  • Suppliers will use the Ariba Network platform to confirm the PO (confirming quantity, delivery date, etc) and submit invoices. 
  • Suppliers should contact the Cargill PO Processor directly via email if they identify missing lines in the PO. 

Where to find Ariba training documents

Supplier Information Portal:

For additional Ariba information to better comprehend business with Cargill, go to the Supplier Information Portal.

Cargill Ariba Master Guide :

The Ariba Master guide comprises of all details pertaining to Ariba network, right from account set up to submitting invoices via network. The Master guide along with quick reference guide is available within the Supplier Information Portal. (Invoicing information not applicable for APAC or LATAM)

Ariba Master guide

Ariba Helpdesk : 

For any questions/concerns related to Ariba, the helpdesk option is listed on the right top corner of your Ariba network homepage. They have chat and phone support available.

For support, click on Support at the bottom of the Help Center

Countries enabled

  • China
  • Vietnam
  • Thailand

 

Ariba Network Key Contacts

When to Contact Who to Contact
  • Questions not answered by this site

  • Submit auto generated statements of accounts

[email protected]
  • Most Invoice Submissions

  • Check the status of a non-Ariba invoice

  • Questions your buyer can't resolve

Financial Team
  • Update company contact and bank information

  • Escalate an issue

Your Cargill Buyer/Ops Team

  • Discuss Payment Term Options
Your Cargill buyer

 

 

  • Videos

  • China Standard Account Training Video
  • Vietnam Standard Account Training Video
  • Thailand Standard Account Training Video
  • Ariba Functional Training

  • APAC CHI Supplier Training
  • APAC VIE Supplier Training
  • APAC THA Supplier Training

How the Ariba Network makes fulfillment simple and easy:

  • Extend timely PO confirmations with traceability
  • Issue a clean invoice the first time, every time
  • Know when you’ll get paid, and for what
  • Get rid of paper and go digital with electronic invoicing and in return get better visibility into payments.

What will change when you join the Ariba Network:

  • Purchase Orders will be sent through Ariba Network instead of via e-mail.
  • Suppliers will use the Ariba Network platform to confirm the PO (confirming quantity, delivery date, etc) and submit invoices. 
  • Suppliers should contact the Cargill PO Processor directly via email if they identify missing lines or additional charges such as freight.

Where to find Ariba training documents

Supplier Information Portal:

You must have an Ariba Network supplier account to access the supplier information portal, or you can use a secure link in the trading relationship request letter.

The link to Supplier Information Portal is available in the following pages within your Ariba account.

  • Enablement tasks
  • Task details
  • Customer relationships
  • Trading relationship request letter

These links give easy access to the supplier information portal if you need more information about your supplier enablement processes.

Cargill Ariba Master Guide :

Supplier guide add-on document comprises all details pertaining to Ariba network, right from account set up to submitting invoices via network. 

Supplier Guide Add-on

Self Training Ariba Network:

Please go through the below training document that covers important guidelines and emphasize on Cargill specifics.

Self Training Ariba Network

Ariba Helpdesk : 

For any questions/concerns related to Ariba, the helpdesk option is listed on the right top corner of your Ariba network homepage. They have chat and phone support available.

For support, click on Support at the bottom of the Help Center

Countries enabled

  • Poland
  • Italy
  • Germany
  • Spain
  • Netherlands
  • Belgium
  • UK
  • France

 

Ariba Network Key Contacts

When to Contact Who to Contact
  • Ariba queries(account activation/deactivation; PO processing: order confirmation, invoice, credit memo submission; missing PO)
[email protected]
  • Any queries with respect to price changes and/or      
    information regarding a specific purchase order.
Procurement Buying team noted on the PO
  • All catalogue queries should be directed to
Catalogue team
  • Submit auto generated statements of accounts
  • Statement of Account Reconciliation request 
  • Update the company contact and banking information 
  • Check Invoice(s) status queries of received Ariba Invoices or/and  request remittance details
[email protected]
  • Escalate a problem related to payment of received Ariba invoice(s)
  • Vendor Master data updates (company name, contact email, address, bank information, etc)​
[email protected]

 

Helpful Demo Tutorial EMEA

Click HERE to see the Order Confirmation DEMO (Multiples scenarios)

Click HERE to see the Service Invoice DEMO 

Click HERE to see the Material Invoice DEMO

Click HERE to see the Credit Memo DEMO

 

For Enterprise Account (EACC) we recommend to see the next videos by clicking HERE

  • Account Overview
  • Configure Routing Notification / Orders - Invoices
  • Report Tools
  • Downgrade to SACC (Standard Account)
  • Help Center / Create a Support Case

For Standard Account (SACC) we recommend to see the next videos by clicking HERE

  • Account Overview
  • Configure Routing Notification / Orders - Invoices
  • Help Center / Create a Support Case SACC

 

Please refer to the below videos providing a general overview on account set up, order confirmation, invoice and credit memo submission via Ariba available in German, French, Spanish and Italian.

 

German: French:
Account Overview

Account Overview

Order Confirmation Header Level

Order Confirmation Header Level

Order Confirmation Line Level

Order Confirmation Line Level

Invoice

Invoice

Service Invoice

Service Invoice

Credit Memo

Credit Memo

Spanish:

Italian:

Account Overview

Account Overview

Order Confirmation Header Level

Order Confirmation Header Level

Order Confirmation Line Level

Order Confirmation Line Level

Invoice

Invoice

Service Invoice

Service Invoice

Credit Memo

Credit Memo

 

How the Ariba Network makes fulfillment simple and easy:

  • Extend timely PO confirmations with traceability
  • Know when you’ll get paid, and for what

What will change when you join the Ariba Network:

  • Purchase Orders will be sent through Ariba Network instead of via e-mail.
  • Suppliers will use the Ariba Network platform to confirm the PO (confirming quantity, delivery date, etc) and submit invoices. 
  • Suppliers should contact the Cargill PO Processor directly via email if they identify missing lines in the PO. 

Where to find Ariba training documents

Supplier Information Portal:

For additional Ariba information to better comprehend business with Cargill, go to the Supplier Information Portal.

Cargill Ariba Master Guide :

The Ariba Master guide comprises of all details pertaining to Ariba network, right from account set up to submitting invoices via network. The Master guide along with quick reference guide is available within the Supplier Information Portal. (Invoicing information not applicable for APAC or LATAM)

Ariba Master guide

Ariba Helpdesk : 

For any questions/concerns related to Ariba, the helpdesk option is listed on the right top corner of your Ariba network homepage. They have chat and phone support available.

For support, click on Support at the bottom of the Help Center

Countries enabled

  • Brazil
  • Argentina
  • Paraguay
  • Bolivia
  • Uruguay
  • Costa Rica
  • Honduras
  • Nicaragua
  • Guatemala

 

Ariba Network Key Contacts

When to Contact Who to Contact
  • Ariba queries.
[email protected]
  • Any queries with respect to price changes and/or      
    information regarding a specific purchase order.
Your Cargill buyer
  • All Catalog queries should be directed to
The Catalogs Team
  • Submit auto generated statements of accounts
[email protected]
  • Update company contact and bank information
  • Questions your buyer can't resolve
The Financial Team
  • Discuss Payment Term Options
Your Cargill buyer

 

 

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