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Payment - LATAM - Central America

  • General
  • Remittance
  • FAQ

Calculating Payment Due Date

  • Your payment date is calculated by adding the number of days in your payment terms to the Invoice Receipt Date, which is the date Cargill Accounts Payable receives the invoice. If your invoice meets all of the invoice submission requirements (including submitting it to the correct location via email and having the correct ATTN Line), the Invoice Receipt Date will usually be within one business day of its arrival at [email protected]  

  • Any errors will delay the Invoice Receipt Date and correspondingly delay your payment.

  • If your payment is more than 10 days later than this calculation would indicate, contact [email protected] You will receive a ticket number immediately, and a correspondence from supply relations within three business days.  Be sure to submit a new email to receive a new ticket number for each invoice inquiry. Emails referencing closed ticket numbers or without ticket numbers will not receive a response. For Ariba related invoices, check the Ariba portal for the payment status. 

  • If you have other questions about the Invoice Receipt Date, please review these FAQs 

How to Receive Electronic Payment

ARIBA NOTE: For information on Cargill ARIBA Network (AN) Transactions please refer to the Understanding Ariba section of Supplier Central for information on AN transactions.  

Cargill requires all suppliers to be paid electronically through Automated Clearing House (ACH), Electronic Funds Transfer (EFT), or International Wire Transfer (IWT).

Below you’ll find information about setting up electronic payment/remittance as well as submitting your information so that you can receive electronic notifications of payment (remittance detail).

If you are still receiving checks from Cargill, you can complete and sign one of the forms below to set up electronic payment. Choose the form based on your company's location, complete it, and then submit it to [email protected].

  • United States Suppliers: US ACH Form.PDF

  • Canadian Suppliers: Canada EFT Form.PDF

  • Suppliers located outside North America: International Wire Transfer Form.PDF

Benefits of electronic payment

Electronic Payments provide the following advantages over paper checks, and it costs nothing to enroll:

  • Better cash management forecasting due to accelerated funds availability and certainty of delivery

  • Establishment of excellent payment and credit records

  • Reduction in operating costs through the elimination of paper check handling, check depositing, and clerical costs related to account reconciliation

  • Elimination of the possibility of stolen checks, stop payment charges, and check reissue costs

  • Reduction of bank service charges and check fraud

  • Being part of “Going Green” by reducing paper

When you’re enrolled to receive electronic payment, your payments will deposit into your bank account the day due, eliminating use of paper checks and mail delays. 

Payment notifications 

JDE and SAP are the two systems that Cargill uses to generate payments to suppliers. These systems can generate payment notifications also known as remittance notices that a payee can receive one day prior to the payment being sent (electronically or via check.)

Cargill recommends all suppliers receive and use the payment notifications (also called remittance details) to correctly apply payments received from Cargill. 

Reading payment notices from Cargill

You should use Cargill’s payment notices/remittance details to apply your payments in your accounting system and keep accurate records.

  • View a sample SAP remittance to understand how to read it.

  • View a sample JDE remittance to understand how to read it.

When you will and will not receive a remittance notification

There are situations where payment notifications will not be sent:

  • No electronic remittances are sent for JDE check payments (SAP does send a notice for check payments).

  • EUR does not receive remittance. 

What to do if you are not receiving payment notices from Cargill

You can request to receive payment notices (remittance details) from Cargill. To do so, please provide the following information to  Email Us:

  • Costa Rica: [email protected]

  • Nicaragua: [email protected]

  • Guatemala: [email protected]

  • Honduras: [email protected]

What to do if your payment is past due 10+ days

If your payment is more than 10 days late, please send us an email with the query to the respective email per country:

  • Costa Rica: [email protected]

  • Nicaragua: [email protected]

  • Guatemala: [email protected]

  • Honduras: [email protected]

What is the Global Payment Term Optimization initiative and how do I benefit?

We are launching a global initiative to ensure our systems, processes, and payment terms are optimized to offer these benefits to suppliers:

  • Increased payment predictability

  • Standard payment terms that allows for added transparency and on-time payments

  • More consistency in payment schedules, enabling better management of cashflow

Are all suppliers subject to Cargill’s new payment terms?

Yes! Our new global payment terms policy is effective across all of our suppliers globally. Our global initiative will help to ensure our systems, processes, and payment terms are optimized to ensure our vendors are given more payment transparency and paid on-time globally.

Are finance options available?

Unfortunately, at this time, we do not have financing options available. However, we are working towards offering a financing option in the near future and can follow up as details become more clear. In the meantime, get in touch with the Buying Team to understand other payment term options. If further details might be needed, please contact:

  • Costa Rica: [email protected]

  • Nicaragua: [email protected]

  • Guatemala: [email protected]

  • Honduras: [email protected]

Other than financing, what other options are available?

Please send an email to the Buying Team to discuss earlier payment term options with discounts.

If further details might be needed, please contact:

  • Costa Rica: [email protected]

  • Nicaragua: [email protected]

  • Guatemala: [email protected]

  • Honduras: [email protected]

Who can I contact to discuss this payment term change further?

Please contact to the Buying Team  to raise any concerns you may have.

If further details might be needed, please contact:

  • Costa Rica: [email protected]

  • Nicaragua: [email protected]

  • Guatemala: [email protected]

  • Honduras: [email protected]

As a supplier invoicing Cargill, what is the most efficient way to get paid?

Costa Rica, Guatemala and Nicaragua: Cargill requires all suppliers to be paid electronically through Automated Clearing House (ACH). 

Honduras: Cargill requires all NA suppliers to be paid electronically through Automated Clearing House (ACH) transfer.

Do I follow the same process for remitting invoices?

Yes, your current invoicing process and remit to address are NOT changing as a result of this initiative.

How can I determine when my company will get paid?

You can determine your payment date by adding the number of days in your payment terms to the Invoice Date, which is the date the purveyor emits the invoice. For example, if the Invoice Date is January 6, 2020 and the payment terms specified in your contract is 90 days, the payment date for this invoice will be April 5, 2020.

What is the Invoice Receipt Date, and how is it different from the Invoice Date?

Please note in Central America all suppliers are paid against the Invoice Date according to the payment terms.

How do I know the date of the Invoice Receipt Date?

Please note in Central America all suppliers are paid against the Invoice Date according to the payment terms. 

How can I avoid delayed payments?

Be sure to follow the invoice submission instructions available on the Supplier Central site. 

Where should I submit my invoice to ensure an Invoice Receipt Date is as close to the Invoice Date as possible?

Please note in Central America all suppliers are paid against the Invoice Date according to the payment terms. 

If I need to re-submit an invoice, will the payment terms calculate from Receipt of Original invoice or Receipt of Revised invoice?

Please note in Central America all suppliers are paid against the Invoice Date according to the payment terms. 

How does Cargill calculate the payment date if I submit an invoice to my contact at the plant?

The payment terms will be calculated by Invoice Date, the internal user needs to properly address the document to Accounts Payable Team. 

Who do I contact if my payment is more than 10 days past due or have a question regarding pending payments?

If your payment is more than 10 days late, please send an email to the following email depending of the country and await 48h for response. We appreciate your patience as we follow up on your inquiry.

  • Costa Rica: [email protected]

  • Nicaragua: [email protected]

  • Guatemala: [email protected]

  • Honduras: [email protected]

How does my company benefit from this change?

Because payments will be paid according to a consistent process, it will enable a more predictable cash flow for our suppliers.

What if I have questions about how the Invoice Receipt Date was determined for an invoice or how the payment date was calculated?

Please note in Central America all suppliers are paid against the Invoice Date according to the payment terms. But if any query needs to be raised, please send an email to:

  • Costa Rica: [email protected]

  • Nicaragua: [email protected]

  • Guatemala: [email protected]

  • Honduras: [email protected]

Invoice and Payment Key Contacts - Central America

When to contact Who to Contact
  • Questions not answered by this site
Your Cargill Buyer
  • Most invoice submissions
Your Cargill Buyer
  • Submit auto generated statements of accounts
  • Update company contact and bank information
  • Questions your buyer can't resolve
Costa Rica: [email protected]
Nicaragua: [email protected]
Guatemala: [email protected]
Honduras: [email protected]
  • Discuss payment term options
Your Cargill buyer

 

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