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Payment - APAC - Vietnam

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  • FAQ

Calculating Payment Due Date

  • Your payment date is calculated by adding the number of days in your payment terms to the Invoice Receipt Date, which is the date Cargill Accounts Payable receives the invoice. If your invoice meets all of the invoice submission requirements (including submitting it to the correct location), the Invoice Receipt Date will usually be within one business day of its arrival.

  • Any errors will delay the Invoice Receipt Date and correspondingly delay your payment.

  • If your payment is more than 10 days later than this calculation would indicate, contact [email protected]. You will receive a correspondence from supplier relations within three business days.  Be sure to submit a new email for each invoice inquiry. For Ariba related invoices, check the Ariba portal for the payment status.  

  • If you have other questions about the Invoice Receipt Date, please review these FAQs

How to Receive Electronic Payment

ARIBA NOTE: For information on Cargill ARIBA Network (AN) Transactions please refer to the Understanding Ariba section of Supplier Central for information on AN transactions. 

Cargill requires all suppliers to be paid electronically through Automated Clearing House (ACH), Electronic Funds Transfer (EFT), or International Wire Transfer (IWT).

Below you’ll find information about setting up electronic payment/remittance.

If you are still receiving checks from Cargill, you can contact [email protected] to setup electronic payment.

Benefits of electronic payment

Electronic Payments provide the following advantages over paper checks, and it costs nothing to enroll:

  • Better cash management forecasting due to accelerated funds availability and certainty of delivery

  • Establishment of excellent payment and credit records

  • Reduction in operating costs through the elimination of paper check handling, check depositing, and clerical costs related to account reconciliation

  • Elimination of the possibility of stolen checks, stop payment charges, and check reissue costs

  • Reduction of bank service charges and check fraud

  • Being part of “Going Green” by reducing paper

When you’re enrolled to receive electronic payment, your payments will deposit into your bank account the day due, eliminating use of paper checks and mail delays.

What is the Global Payment Term Optimization initiative and how do I benefit?

We are launching a global initiative to ensure our systems, processes, and payment terms are optimized to offer these benefits to suppliers:

  • Increased payment predictability

  • Standard payment terms that allows for added transparency and on-time payments

  • More consistency in payment schedules, enabling better management of cashflow

Are all suppliers subject to Cargill’s new payment terms?

Yes! Our new global payment terms policy is effective across all of our suppliers globally. Our global initiative will help to ensure our systems, processes, and payment terms are optimized to ensure our vendors are given more payment transparency and paid on-time globally.

Are finance options available?

Unfortunately, at this time, we do not have financing options available. However, we are working towards offering a financing option in the near future and can follow up as details become more clear.

Other than financing, what other options are available?

Please contact your Cargill Buyer to discuss earlier payment term options with discounts.

Who can I contact to discuss this payment term change further?

Please connect with your Cargill Buyer to raise any concerns you may have.

As a supplier invoicing Cargill plants, what is the most efficient way to get paid?

Cargill requires all suppliers to be paid electronically. Go to the “How to Receive Electronic Payment” section of the General tab to get instructions and obtain the correct form to complete.

Do I follow the same process for remitting invoices?

Yes, your current invoicing process and remit to address are NOT changing as a result of this initiative.

How can I determine when my company will get paid?

You can determine your payment date by adding the number of days in your payment terms to the Invoice Receipt Date, which is the date Cargill scans the invoice into our system. For example, if the Invoice Receipt Date is January 6, 2020 (the date the invoice was scanned into our system) and the payment terms specified in your contract is 90 days, the payment date for this invoice will be April 5, 2020.

What is the Invoice Receipt Date, and how is it different from the Invoice Date?

The Invoice Receipt Date is the date when Cargill Accounts Payable receives and scans the invoice into our system the invoice. The Invoice Receipt Date is not the date you prepared the invoice or the date on the invoice. The Invoice Receipt Date is not the date you prepared the invoice or the date on the invoice. Your payment terms will start from the Invoice Receipt Date.

How do I know the date of the Invoice Receipt Date?

If your invoice meets all of the invoice submission requirements (including submitting it to the correct location), the Invoice Receipt Date will usually be within one business day of its arrival at Cargill Accounts Payable. If anything is missing or if you submit the invoice to an incorrect location, the Invoice Receipt Date will be delayed and will correspondingly delay your payment.

How can I avoid delayed payments?

Be sure to follow the invoice submission instructions available on the Supplier Central site. 

Where should I submit my invoice to ensure an Invoice Receipt Date is as close to the Invoice Date as possible?

Submit your invoice packet to your Cargill buyer / plant location.

If I need to re-submit an invoice, will the payment terms calculate from Receipt of Original invoice or Receipt of Revised invoice?

If you need to re-submit an invoice to correct an error or provide missing information, the date Accounts Payable receives the re-submitted invoice is new Invoice Receipt Date from which the payment date is calculated.

Who do I contact if my payment is more than 10 days past due or have a question regarding pending payments?

If your payment is more than 10 days late, please follow these instructions on Supplier Central to submit your query via email, so that we can follow up with you. If you do received a response within 3 business days, please reply to the email you received from [email protected] and add “ESCALATION” in the subject line. We appreciate your patience as we follow up on your inquiry.

How does my company benefit from this change?

Because payments will be paid according to a consistent process, it will enable a more predictable cash flow for our suppliers.

What if I have questions about how the Invoice Receipt Date was determined for an invoice or how the payment date was calculated?

Contact our team. 

Why is Cargill using the Invoice Receipt Date for determining my payment due date?

Using the Invoice Receipt Date when calculating the payment due date has always been standard language in our contracts. Our systems and processes are now aligned with this language to use the Invoice Receipt Date field in the determining the payment due date.

 

  • Documents

  • Remittance Sample - SAP
  • Remittance Sample - JDE
  • Change Form - International Wire Transfer

Invoice and Payment Key Contacts - Vietnam

When to contact Who to Contact
  • Questions not answered by this site
Your Cargill Buyer
  • Most invoice submissions

Finance Team in Vietnam

  • Submit auto generated statements of accounts
  • Update company contact and bank information
  • Questions your buyer can't resolve

[email protected]

  • Find an Attn Line number
  • Escalate an issue
  • Check the status of a non-Ariba invoice

[email protected]

  • Discuss payment term options

Your Cargill Buyer

 

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