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Home/ Supplier Toolkit/Payment/Payment - LATAM - Brazil
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Payment - LATAM - Brazil

  • General
  • Remittance
  • FAQ

Calculating Payment Due Date

  • Your payment date is calculated by adding the number of days in your payment terms to the Invoice Issue Date

  • If your payment is more than 10 days later than this calculation would indicate, please contact the  Supplier relation to raise a ticket via email, so that we can follow up with you. Please take note of the ticket number you receive.  

How to Receive Electronic Payment

The primary form of Cargill’s payments is electronically through Transfer, please make sure that your bank information is updated.

Benefits of electronic payment

Electronic Payments provide the following advantages and it costs nothing to enroll:

  • Better cash management forecasting due to accelerated funds availability and certainty of delivery

  • Establishment of excellent payment and credit records

  • Reduction in operating costs through the elimination of slip payment handling and clerical costs related to account reconciliation

  • Reduction of bank service charges

  • Being part of “Going Green” by reducing paper

When you’re enrolled to receive electronic payment, your payments will deposit into your bank account the day due, eliminating use of slip payment and mail delays. For guidance on how to apply payments you receive from Cargill, see How to Apply Payments.

What to do if your payment is past due 10+ days

If your payment is more than 10 days late, please contact the Supplier Relations to submit a ticket via email, so that we can follow up with you. Please take note of the ticket number you receive. If you do received a response within 3 business days, please reply to the email you received from  Atendimento_fornecedores@cargill.com and specify your ticket number.  We appreciate your patience as we follow up on your inquiry.

What is the Global Payment Term Optimization initiative and how do I benefit?

We are launching a global initiative to ensure our systems, processes, and payment terms are optimized to offer these benefits to suppliers:

  • Increased payment predictability

  • Standard payment terms that allows for added transparency and on-time payments

  • More consistency in payment schedules, enabling better management of cashflow

Are all suppliers subject to Cargill’s new payment terms?

Yes! Our new global payment terms policy is effective across all of our suppliers globally. Our global initiative will help to ensure our systems, processes, and payment terms are optimized to ensure our vendors are given more payment transparency and paid on-time globally.

Who can I contact to discuss this payment term change further?

Please talk with your Cargill buyer to raise any concerns you may have.

Do I follow the same process for remitting invoices?

Yes, your current invoicing process and remit to address are NOT changing as a result of this initiative.

How can I determine when my company will get paid?

You can determine your payment date by adding the number of days in your payment terms to the Invoice Issue Date. For example, if the Invoice Issue Date is January 6, 2020 and the payment terms specified in your contract is 90 days, the payment date for this invoice will be April 5, 2020.

How can I avoid delayed payments?

Be sure to follow the invoice submission instructions available on the Supplier Central site.

Who do I contact if my payment is more than 10 days past due or have a question regarding pending payments?

If your payment is more than 10 days late, please follow the instructions on the Supplier Queries tab of the Invoice page  to submit a ticket via email, so that we can follow up with you. Please take note of the ticket number you receive. If you do received a response within 3 business days, please reply to the email you received from  Atendimento_Fornecedores@cargill.com and specify your ticket number and “ESCALATION” in the subject line. We appreciate your patience as we follow up on your inquiry.

How does my company benefit from this change?

Cargill makes its payments in alignment with market practices, ensuring a consistent process and greater cash flow predictability.

What is the frequency of the pay cycles from Cargill Brazil?

Cargill Brazil makes payments every Thursday. In the last week of each month, there will be no payments, in these cases, they will be made on the next business Thursday. We emphasize that the payment condition will remain unchanged.

Invoice and Payment Key Contacts - Brazil

When to contact Who to Contact
  • Questions about: Past due payment, Payment composition, Questions about tax withholding, Payments reports or statements, payments date? 
Atendimento_Fornecedores@cargill.com or 0800-227-4455 (option 2) Customer Service Hours
Monday to Friday, from 8:00 a.m. to 5:00 p.m.
  • Most invoice submissions
nfe@cargill.com
  • Submit auto generated statements of accounts
  • Update company contact and bank information
  • Track the payment breakdowns from the last 3 months or view the scheduled payment forecasts (for already processed orders) for the next 3 months.

The person in Cargill who solicited the statements

Your Cargill Buyer

Access to the supplier portal: Cargill SAF

 

  • Discuss payment term options
Your Cargill buyer

 

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