skip to main content
Cargill Logo
Cargill
  • Supplier Diversity

    Supplier Diversity

    • Supplier Diversity
    • Register as a Diverse Supplier
    • Definitions & Contacts
    • Who Qualifies
    • FAQ
  • Supplier Toolkit

    Supplier Toolkit

    • Supplier Portal
    • Purchase Orders
    • Invoicing
    • Payment
    • Ariba Network
    • eSourcing
    • SAP Deployment
  • FAQs
  • Food Safety, Quality, and Regulatory

Supplier Central

Deutsch | Español | Français | Bahasa Indonesia | Italiano | 日本語 | 한국어 | Nederlands | Polska | pt | Português | Pусский | ภาษาไทย | Türkçe | Українське | Tiếng Việt | 中文 | English

Supplier Central

Home/Supplier Toolkit/Payment/Payment - LATAM - Mexico
  • Supplier Toolkit
    • Supplier Portal
    • Purchase Orders
      • PO Change
      • FAQ
      • PO Confirmation
      • Suppliers PO Exemptions
      • Cargill PO Terms and Conditions
    • Invoicing
    • Payment
    • Ariba Network
      • FAQ
    • eSourcing
    • SAP Deployment
      • Recorded Cargill SAP Functional Training – CSSTNA – PPM
      • Recorded Cargill SAP Functional Training – Protein NA
      • Recorded Cargill SAP Functional Training – CASCNA
 
Stack of credit cards fanned out.

Payment - LATAM - Mexico

  • General
  • Remittance
  • FAQ

Calculating Payment Due Date

  • Your payment date is calculated by adding the number of days in your payment terms to the Invoice Receipt Date, which is the date Cargill Accounts Payable receives the invoice. If your invoice meets all of the invoice submission requirements (including submitting it to the correct location via email and having the correct ATTN Line), the Invoice Receipt Date will usually be within one business day of its arrival at [email protected]  

  • Any errors will delay the Invoice Receipt Date and correspondingly delay your payment.

  • If your payment is more than 10 days later than this calculation would indicate, contact [email protected] You will receive a ticket number immediately, and a correspondence from supply relations within three business days.  Be sure to submit a new email to receive a new ticket number for each invoice inquiry. Emails referencing closed ticket numbers or without ticket numbers will not receive a response and if you wish to follow up on a closed ticket, you can do so within 7 business days. For Ariba related invoices, check the Ariba portal for the payment status. 

  • If you have other questions about the Invoice Receipt Date, please review these FAQs 

How to Receive Electronic Payment

ARIBA NOTE: For information on Cargill ARIBA Network (AN) Transactions please refer to the Understanding Ariba section of Supplier Central for information on AN transactions.  

Cargill requires all suppliers to be paid electronically through Automated Clearing House (ACH), Electronic Funds Transfer (EFT), or International Wire Transfer (IWT).

Below you’ll find information about setting up electronic payment/remittance as well as submitting your information so that you can receive electronic notifications of payment (remittance detail).

If you are still receiving checks from Cargill, you can complete and sign one of the forms below to set up electronic payment. Choose the form based on your company's location, complete it, and then submit it to [email protected].

  • United States Suppliers: US ACH Form.PDF

  • Canadian Suppliers: Canada EFT Form.PDF

  • Suppliers located outside North America: International Wire Transfer Form.PDF

Benefits of electronic payment

Electronic Payments provide the following advantages over paper checks, and it costs nothing to enroll:

  • Better cash management forecasting due to accelerated funds availability and certainty of delivery

  • Establishment of excellent payment and credit records

  • Reduction in operating costs through the elimination of paper check handling, check depositing, and clerical costs related to account reconciliation

  • Elimination of the possibility of stolen checks, stop payment charges, and check reissue costs

  • Reduction of bank service charges and check fraud

  • Being part of “Going Green” by reducing paper

When you’re enrolled to receive electronic payment, your payments will deposit into your bank account the day due, eliminating use of paper checks and mail delays. 

Payment notifications 

Note: Not all countries have payment notification activated.

JDE and SAP are the two systems that Cargill uses to generate payments to suppliers. These systems can generate payment notifications also known as remittance notices that a payee can receive one day prior to the payment being sent (electronically or via check.)

Cargill recommends all suppliers receive and use the payment notifications (also called remittance details) to correctly apply payments received from Cargill. 

Reading payment notices from Cargill

You should use Cargill’s payment notices/remittance details to apply your payments in your accounting system and keep accurate records.

  • View a sample SAP remittance to understand how to read it.

When you will and will not receive a remittance notification

There are situations where payment notifications will not be sent:

  • SAP does send a notice for check payments.

  • We are  working to have all JDE purveyors within remittance process, but it is in progress.

Please note that purveyor must have their email updated and included in the data base in order to receive notifications.

What to do if you are not receiving payment notices from Cargill

You can request to receive payment notices (remittance details) from Cargill. To do so, please provide the following information to  Email Us: [email protected]

What to do if your payment is past due 10+ days

If your payment is more than 10 days late, please follow the instructions on Supplier Queries tab under Invoicing to submit a ticket via email, so that we can follow up with you. Please take note of the ticket number you receive. If you do received a response within 3 business days, please reply to the email you received from [email protected] and specify your ticket number and “ESCALATION” in the subject line. We appreciate your patience as we follow up on your inquiry.

What is the Global Payment Term Optimization initiative and how do I benefit?

We are launching a global initiative to ensure our systems, processes, and payment terms are optimized to offer these benefits to suppliers:

  • Increased payment predictability

  • Standard payment terms that allows for added transparency and on-time payments

  • More consistency in payment schedules, enabling better management of cashflow

Are all suppliers subject to Cargill’s new payment terms?

Yes! Our new global payment terms policy is effective across all of our suppliers globally. Our global initiative will help to ensure our systems, processes, and payment terms are optimized to ensure our vendors are given more payment transparency and paid on-time globally.

Are finance options available?

Unfortunately, at this time, we do not have financing options available. However, we are working towards offering a financing option in the near future and can follow up as details become clearer. In the meantime, you can email us at Buying Area to understand other payment term options.

Other than financing, what other options are available?

MX: Please email us at Buying Area to discuss earlier payment term options with discounts.

US MIAMI DMS: Please email us at Buying Area or TRADEX to discuss earlier payment term options with discounts.

Who can I contact to discuss this payment term change further?

MX: Please email us at  Buying Area to raise any concerns you may have.

US MIAMI DMS: Please email us at  Buying Area or TRADEX to raise any concerns you may have.

As a supplier invoicing Cargill NA plants, what is the most efficient way to get paid?

MX: Cargill requires all suppliers to be paid via electronically transfer. You can send an email to [email protected] and ask for instructions.

US MIAMI DMS: You can get in touch with [email protected] for further details.

Do I follow the same process for remitting invoices?

Yes, your current invoicing process and remit to address are NOT changing as a result of this initiative.

How can I determine when my company will get paid?

US MIAMI DMS: Invoices will be paid in accordance to the payment’s terms defined made by the commercial area and the purveyor. For further information of your payment, please remit your questions to: [email protected]

What is the Invoice Receipt Date, and how is it different from the Invoice Date?

The Invoice Receipt Date is the date when Cargill Accounts Payable receives and scans the invoice into our system the invoice. The Invoice Receipt Date is not the date you prepared the invoice or the date on the invoice. Your payment terms will start from the Invoice Receipt Date.

How do I know the date of the Invoice Receipt Date?

If your invoice meets all of the invoice submission requirements (including submitting it to the correct location via email, with the correct information), the Invoice Receipt Date will usually be within one business day of its arrival at Cargill Accounts Payable. If anything is missing or if you submit the invoice to the plant or some other incorrect location, the Invoice Receipt Date will be delayed and will correspondingly delay your payment. 

How can I avoid delayed payments?

Be sure to follow the invoice submission instructions available on the Supplier Central site. 

Where should I submit my invoice to ensure an Invoice Receipt Date is as close to the Invoice Date as possible?

MX: The purveyor must send the invoices directly through OnBase https://www.facturasmexico.cargill.com

US: Supplier should send their miscellaneous invoices through the email [email protected] and this will generate an internal ticket, if different invoices must be send, you should contact TRADEX Team. If required, please contact [email protected] for further guidance.

Are there any exceptions to submitting invoices to this location?

MX: Foreign purveyors cannot submit their invoices via OnBase because they do not have RFC which is required in this platform. They can send an email to [email protected] in order to obtain further information where they should send their invoices.

US: Invoices that are not miscellaneous cannot be received via email; you should contact TRADEX. Also you can get in touch with [email protected] for further instructions on how to send them.

If I need to re-submit an invoice, will the payment terms calculate from Receipt of Original invoice or Receipt of Revised invoice?

If you need to re-submit an invoice to correct an error or provide missing information, the date Accounts Payable receives the re-submitted invoice is new Invoice Receipt Date from which the payment date is calculated.

How does Cargill calculate the payment date if I submit an invoice to my contact at the plant?

MX: If you submit the invoice to a contact at your plant, your invoice will be returned to you with instructions to re-submit Onbase by the link  https://www.facturasmexico.cargill.com and in case of doubts you can send an email to [email protected] and ask for the manual of the process. The day the invoice processing team receives the invoice is the Invoice Receipt Date.  

US MIAMI DMS: If you submit the invoice to a contact at your plant, your invoice will be returned to you with instructions to re-submit to [email protected] for miscellaneous and if different they should be sent to TRADEX Team. The day the invoice processing team receives the invoice is the Invoice Receipt Date.  

Who do I contact if my payment is more than 10 days past due or have a question regarding pending payments?

MX: If your payment is more than 10 days late, please send an email to [email protected] and the response will be provide within the next 48h. We appreciate your patience as we follow up on your inquiry.

US: If your payment is more than 10 days late, please send an email to [email protected] and the response will be provide within the next 48h. We appreciate your patience as we follow up on your inquiry.

How does my company benefit from this change?

Because payments will be paid according to a consistent process, it will enable a more predictable cash flow for our suppliers.

What if I have questions about how the Invoice Receipt Date was determined for an invoice or how the payment date was calculated?

Send an email to [email protected] for MX and [email protected] for US and await around 48h for response.

Why is Cargill using the Invoice Receipt Date for determining my payment due date?

Using the Invoice Receipt Date when calculating the payment due date has always been standard language in our contracts. Our systems and processes are now aligned with this language to use the Invoice Receipt Date field in the determining the payment due date.

Invoice and Payment Key Contacts - Mexico

When to contact Who to Contact
  • Questions not answered by this site
[email protected]
  • Most invoice submissions
https://www.facturasmexico.cargill.com
  • Submit auto generated statements of accounts
  • Update company contact and bank information
  • Questions your buyer can't resolve
[email protected]
  • Find an Attn Line number
  • Escalate an issue
  • Check the status of a non-Ariba invoice
[email protected]
  • Discuss payment term options
Your Cargill Buyer

 

Privacy Notices
© 2022 Cargill, Incorporated. All Rights Reserved.