What is the Global Payment Term Optimization initiative and how do I benefit?
We are launching a global initiative to ensure our systems, processes, and payment terms are optimized to offer these benefits to suppliers:
Increased payment predictability
Standard payment terms that allows for added transparency and on-time payments
More consistency in payment schedules, enabling better management of cashflow
Are all suppliers subject to Cargill’s new payment terms?
Yes! Our new global payment terms policy is effective across all of our suppliers globally. Our global initiative will help to ensure our systems, processes, and payment terms are optimized to ensure our vendors are given more payment transparency and paid on-time globally.
Are finance options available?
Unfortunately, at this time, we do not have financing options available. However, we are working towards offering a financing option in the near future and can follow up as details become clearer. In the meantime, you can email us at Buying Area to understand other payment term options.
Other than financing, what other options are available?
MX: Please email us at Buying Area to discuss earlier payment term options with discounts.
US MIAMI DMS: Please email us at Buying Area or TRADEX to discuss earlier payment term options with discounts.
Who can I contact to discuss this payment term change further?
MX: Please email us at Buying Area to raise any concerns you may have.
US MIAMI DMS: Please email us at Buying Area or TRADEX to raise any concerns you may have.
As a supplier invoicing Cargill NA plants, what is the most efficient way to get paid?
MX: Cargill requires all suppliers to be paid via electronically transfer. You can send an email to [email protected] and ask for instructions.
US MIAMI DMS: You can get in touch with [email protected] for further details.
Do I follow the same process for remitting invoices?
Yes, your current invoicing process and remit to address are NOT changing as a result of this initiative.
How can I determine when my company will get paid?
US MIAMI DMS: Invoices will be paid in accordance to the payment’s terms defined made by the commercial area and the purveyor. For further information of your payment, please remit your questions to: [email protected]
What is the Invoice Receipt Date, and how is it different from the Invoice Date?
The Invoice Receipt Date is the date when Cargill Accounts Payable receives and scans the invoice into our system the invoice. The Invoice Receipt Date is not the date you prepared the invoice or the date on the invoice. Your payment terms will start from the Invoice Receipt Date.
How do I know the date of the Invoice Receipt Date?
If your invoice meets all of the invoice submission requirements (including submitting it to the correct location via email, with the correct information), the Invoice Receipt Date will usually be within one business day of its arrival at Cargill Accounts Payable. If anything is missing or if you submit the invoice to the plant or some other incorrect location, the Invoice Receipt Date will be delayed and will correspondingly delay your payment.
How can I avoid delayed payments?
Be sure to follow the invoice submission instructions available on the Supplier Central site.
Where should I submit my invoice to ensure an Invoice Receipt Date is as close to the Invoice Date as possible?
MX: The purveyor must send the invoices directly through OnBase https://www.facturasmexico.cargill.com
US: Supplier should send their miscellaneous invoices through the email [email protected] and this will generate an internal ticket, if different invoices must be send, you should contact TRADEX Team. If required, please contact [email protected] for further guidance.
Are there any exceptions to submitting invoices to this location?
MX: Foreign purveyors cannot submit their invoices via OnBase because they do not have RFC which is required in this platform. They can send an email to [email protected] in order to obtain further information where they should send their invoices.
US: Invoices that are not miscellaneous cannot be received via email; you should contact TRADEX. Also you can get in touch with [email protected] for further instructions on how to send them.
If I need to re-submit an invoice, will the payment terms calculate from Receipt of Original invoice or Receipt of Revised invoice?
If you need to re-submit an invoice to correct an error or provide missing information, the date Accounts Payable receives the re-submitted invoice is new Invoice Receipt Date from which the payment date is calculated.
How does Cargill calculate the payment date if I submit an invoice to my contact at the plant?
MX: If you submit the invoice to a contact at your plant, your invoice will be returned to you with instructions to re-submit Onbase by the link https://www.facturasmexico.cargill.com and in case of doubts you can send an email to [email protected] and ask for the manual of the process. The day the invoice processing team receives the invoice is the Invoice Receipt Date.
US MIAMI DMS: If you submit the invoice to a contact at your plant, your invoice will be returned to you with instructions to re-submit to [email protected] for miscellaneous and if different they should be sent to TRADEX Team. The day the invoice processing team receives the invoice is the Invoice Receipt Date.
Who do I contact if my payment is more than 10 days past due or have a question regarding pending payments?
MX: If your payment is more than 10 days late, please send an email to [email protected] and the response will be provide within the next 48h. We appreciate your patience as we follow up on your inquiry.
US: If your payment is more than 10 days late, please send an email to [email protected] and the response will be provide within the next 48h. We appreciate your patience as we follow up on your inquiry.
How does my company benefit from this change?
Because payments will be paid according to a consistent process, it will enable a more predictable cash flow for our suppliers.
What if I have questions about how the Invoice Receipt Date was determined for an invoice or how the payment date was calculated?
Send an email to [email protected] for MX and [email protected] for US and await around 48h for response.
Why is Cargill using the Invoice Receipt Date for determining my payment due date?
Using the Invoice Receipt Date when calculating the payment due date has always been standard language in our contracts. Our systems and processes are now aligned with this language to use the Invoice Receipt Date field in the determining the payment due date.