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Home/Supplier Toolkit/Payment/Payment - LATAM - South America
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Payment - LATAM - South America

  • General
  • Remittance
  • FAQ

Calculating Payment Due Date

  • Your payment date is calculated by adding the number of days in your payment terms to the Invoice Receipt Date, which is the date Cargill Accounts Payable receives the invoice. If your invoice meets all of the invoice submission requirements (including submitting it to the correct location via email and having the correct ATTN Line), the Invoice Receipt Date will usually be within one business day of its arrival at [email protected]  

  • Any errors will delay the Invoice Receipt Date and correspondingly delay your payment.

  • If your payment is more than 10 days later than this calculation would indicate, contact [email protected] You will receive a ticket number immediately, and a correspondence from supply relations within three business days.  Be sure to submit a new email to receive a new ticket number for each invoice inquiry. Emails referencing closed ticket numbers or without ticket numbers will not receive a response and if you wish to follow up on a closed ticket, you can do so within 7 business days. For Ariba related invoices, check the Ariba portal for the payment status. 

  • If you have other questions about the Invoice Receipt Date, please review these FAQs 

How to Receive Electronic Payment

ARIBA NOTE: For information on Cargill ARIBA Network (AN) Transactions please refer to the Understanding Ariba section of Supplier Central for information on AN transactions.  

Cargill requires all suppliers to be paid electronically through Automated Clearing House (ACH), Electronic Funds Transfer (EFT), or International Wire Transfer (IWT).

Below you’ll find information about setting up electronic payment/remittance as well as submitting your information so that you can receive electronic notifications of payment (remittance detail).

If you are still receiving checks from Cargill, you can complete and sign one of the forms below to set up electronic payment. Choose the form based on your company's location, complete it, and then submit it to [email protected].

  • United States Suppliers: US ACH Form.PDF

  • Canadian Suppliers: Canada EFT Form.PDF

  • Suppliers located outside North America: International Wire Transfer Form.PDF

Benefits of electronic payment

Electronic Payments provide the following advantages over paper checks, and it costs nothing to enroll:

  • Better cash management forecasting due to accelerated funds availability and certainty of delivery

  • Establishment of excellent payment and credit records

  • Reduction in operating costs through the elimination of paper check handling, check depositing, and clerical costs related to account reconciliation

  • Elimination of the possibility of stolen checks, stop payment charges, and check reissue costs

  • Reduction of bank service charges and check fraud

  • Being part of “Going Green” by reducing paper

When you’re enrolled to receive electronic payment, your payments will deposit into your bank account the day due, eliminating use of paper checks and mail delays. 

Payment notifications 

NOTE: In South America, only Chile has payment notification activated.

M3 is the system that Cargill uses to generate payments to suppliers. These systems can generate payment notifications also known as remittance notices that a payee can receive the same day of the payment execution.

Cargill recommends all suppliers receive and use the payment notifications (also called remittance details) to correctly apply payments received from Cargill. 

Reading payment notices from Cargill

You should use Cargill’s payment notices/remittance details to apply your payments in your accounting system and keep accurate records.

  • View a sample M3 remittance to understand how to read it.

When you will and will not receive a remittance notification

There are situations where payment notifications will not be sent:

  • No electronic remittances are sent for M3 check payments.

What to do if you are not receiving payment notices from Cargill

You can request to receive payment notices (remittance details) from Cargill. To do so, please provide the following information to  Email Us:Us: [email protected]

What to do if your payment is past due 10+ days

If your payment is more than 10 days late, please send an email to the following address depending on the country.  We appreciate your patience as we follow up on your inquiry.

  • Paraguay: [email protected]
  • Uruguay: [email protected]
  • Ecuador: [email protected]
  • Chile: [email protected]
  • Bolivia: [email protected]
  • Bucanero: [email protected]
  • Dominicana: [email protected]
  • Peru:
    • AGX: [email protected]
    • DMS: [email protected]
  • Colombia:
    • DMS: [email protected]
    • PROVIMI: [email protected] 

What is the Global Payment Term Optimization initiative and how do I benefit?

We are launching a global initiative to ensure our systems, processes, and payment terms are optimized to offer these benefits to suppliers:

  • Increased payment predictability

  • Standard payment terms that allows for added transparency and on-time payments

  • More consistency in payment schedules, enabling better management of cashflow

Are all suppliers subject to Cargill’s new payment terms?

Yes! Our new global payment terms policy is effective across all of our suppliers globally. Our global initiative will help to ensure our systems, processes, and payment terms are optimized to ensure our vendors are given more payment transparency and paid on-time globally.

Are finance options available?

Unfortunately, at this time, we do not have financing options available. However, we are working towards offering a financing option in the near future and can follow up as details become more clear. In the meantime, get in touch with the Buying Team to understand other payment term options. If further details might be needed, please contact:

  • Paraguay: [email protected]
  • Uruguay: [email protected]
  • Ecuador: [email protected]
  • Chile: [email protected]
  • Bolivia: [email protected]
  • Bucanero: [email protected]
  • Dominicana: [email protected]
  • Peru:
    • AGX: [email protected]
    • DMS: [email protected]
  • Colombia:
    • DMS: [email protected]
    • PROVIMI: [email protected]

Other than financing, what other options are available?

Please contact the Commercial Team  to discuss earlier payment term options with discounts. If further questions, you can reach:

  • Paraguay: [email protected]
  • Uruguay: [email protected]
  • Ecuador: [email protected]
  • Chile: [email protected]
  • Bolivia: [email protected]
  • Bucanero: [email protected]
  • Dominicana: [email protected]
  • Peru:
    • AGX: [email protected]
    • DMS: [email protected]
  • Colombia:
    • DMS: [email protected]
    • PROVIMI: [email protected]

Who can I contact to discuss this payment term change further?

Please contact the Commercial Team to raise any concerns you may have. If further questions, you can reach:

  • Paraguay: [email protected]
  • Uruguay: [email protected]
  • Ecuador: [email protected]
  • Chile: [email protected]
  • Bolivia: [email protected]
  • Bucanero: [email protected]
  • Dominicana: [email protected]
  • Peru:
    • AGX: [email protected]
    • DMS: [email protected]
  • Colombia:
    • DMS: [email protected]
    • PROVIMI: [email protected]

As a supplier invoicing Cargill, what is the most efficient way to get paid?

Cargill Paraguay, Peru DMS, Bucanero, Colombia, Dominicana and Uruguay require all NA suppliers to be paid electronically through Automated Clearing House (ACH). 

Ecuador: Cargill requires all NA suppliers to be paid electronically through foreign transfer.

Chile: Cargill requires all NA suppliers to be paid electronically through transfer. 

Bolivia: Cargill requires all NA suppliers to be paid electronically through transfer.

Peru AGX: Cargill requires all NA suppliers to be paid electronically through transfer. 

Do I follow the same process for remitting invoices?

Yes, your current invoicing process and remit to address are NOT changing as a result of this initiative.

How can I determine when my company will get paid?

You can determine your payment date by adding the number of days in your payment terms to the Invoice Receipt Date, which is the date Cargill scans the invoice into our system. For example, if the Invoice Receipt Date is January 6, 2020 (the date the invoice was scanned into our system) and the payment terms specified in your contract is 90 days, the payment date for this invoice will be April 5, 2020. In the case of Paraguay, Peru, Uruguay and Bolivia, they all pay against Invoice Receipt Date.

In the case of Ecuador, Bucanero, Chile, Colombia and Dominicana they pay against Invoice Date.

Please note that payment also depends on the terms negotiated between the Commercial area and the purveyor.

What is the Invoice Receipt Date, and how is it different from the Invoice Date?

The Invoice Receipt Date is the date when Cargill Accounts Payable receives and scans the invoice into our system the invoice. The Invoice Receipt Date is not the date you prepared the invoice or the date on the invoice. Your payment terms will start from the Invoice Receipt Date. This only applies for Paraguay, Peru, Uruguay and Bolivia. 

In the case of Ecuador, Bucanero, Chile, Colombia and Dominicana they pay against Invoice Date.

How do I know the date of the Invoice Receipt Date?

If your invoice meets all of the invoice submission requirements (including submitting it to the correct location via email, with the correct information, the Invoice Receipt Date will usually be within one business day of its arrival at Cargill Accounts Payable. If anything is missing or if you submit the invoice to the plant or some other incorrect location, the Invoice Receipt Date will be delayed and will correspondingly delay your payment. This only applies for Paraguay, Peru, Uruguay and Bolivia. 

In the case of Ecuador, Bucanero, Chile, Colombia and Dominicana they pay against Invoice Date.

How can I avoid delayed payments?

Be sure to follow the invoice submission instructions available on the Supplier Central site. 

Where should I submit my invoice to ensure an Invoice Receipt Date is as close to the Invoice Date as possible?

Submit your invoice as per the instructions below.

In the case of Bolivia, the purveyor has no option to send digital invoice, they should go instead directly to the plant and deliver the invoices there with the commercial agent.

Colombia DMS, Peru and Dominicana can send the digital invoice to the commercial agent directly or they can go instead directly to the plant and deliver the invoices there with the commercial agent physically. 

Uruguay can send the invoice to the following address or they can go instead directly to the plant and deliver the invoices there with the commercial agent physically. 

CARGILL URUGUAY SA

ADDRESS: RBLA. REPUBLICA DE MEXICO 6517 OF 103

In case of additional questions, you can get in touch through the following email (depending the country) for further guidance with the invoice submission.

  • Paraguay: [email protected]
  • Uruguay: [email protected]
  • Ecuador: [email protected]
  • Chile: [email protected]
  • Bolivia: [email protected]
  • Bucanero: [email protected]
  • Dominicana: [email protected]
  • Peru:
    • AGX: [email protected]
    • DMS: [email protected]
  • Colombia:
    • DMS: [email protected]
    • PROVIMI: [email protected]

Are there any exceptions to submitting invoices to this location?

You can get in touch through the following email (depending the country) for further guidance with the invoice submission exceptions:

  • Paraguay: [email protected]
  • Uruguay: [email protected]
  • Ecuador: [email protected]
  • Chile: [email protected]
  • Bolivia: [email protected]
  • Bucanero: [email protected]
  • Dominicana: [email protected]
  • Peru:
    • AGX: [email protected]
    • DMS: [email protected]
  • Colombia:
    • DMS: [email protected]
    • PROVIMI: [email protected]

If I need to re-submit an invoice, will the payment terms calculate from Receipt of Original invoice or Receipt of Revised invoice?

If you need to re-submit an invoice to correct an error or provide missing information, the date Accounts Payable receives the re-submitted invoice is new Invoice Receipt Date from which the payment date is calculated. See this question for additional information. If you need to re-submit an invoice to correct an error or provide missing information, the date Accounts Payable receives the re-submitted invoice is new Invoice Receipt Date from which the payment date is calculated. See this question for additional information. This only applies for Paraguay, Peru, Uruguay and Bolivia.

Ecuador, Bucanero, Chile, Colombia and Dominicana pay against Invoice Date.

Please note that payment also depends on the terms negotiated between the Commercial area and the purveyor.

How does Cargill calculate the payment date if I submit an invoice to my contact at the plant?

In the case of Bolivia, Colombia DMS, Peru, Uruguay and Dominicana the purveyor has the option available to send the invoice directly to their contact at the plant. 

Who do I contact if my payment is more than 10 days past due or have a question regarding pending payments?

If your payment is more than 10 days late, send an email to the following email depending on the country. We appreciate your patience as we follow up on your inquiry, it can take 48h on get resolved.

  • Paraguay: [email protected]
  • Uruguay: [email protected]
  • Ecuador: [email protected]
  • Chile: [email protected]
  • Bolivia: [email protected]
  • Bucanero: [email protected]
  • Dominicana: [email protected]
  • Peru:
    • AGX: [email protected]
    • DMS: [email protected]gill.com
  • Colombia:
    • DMS: [email protected]
    • PROVIMI: [email protected]

How does my company benefit from this change?

Because payments will be paid according to a consistent process, it will enable a more predictable cash flow for our suppliers.

What if I have questions about how the Invoice Receipt Date was determined for an invoice or how the payment date was calculated?

Contact the following email depending your country:

  • Paraguay: [email protected]
  • Uruguay: [email protected]
  • Ecuador: [email protected]
  • Chile: [email protected]
  • Bolivia: [email protected]
  • Bucanero: [email protected]
  • Dominicana: [email protected]
  • Peru:
    • AGX: [email protected]
    • DMS: [email protected]
  • Colombia:
    • DMS: [email protected]
    • PROVIMI: [email protected]

Why is Cargill using the Invoice Receipt Date for determining my payment due date?

Using the Invoice Receipt Date when calculating the payment due date has always been standard language in our contracts. Our systems and processes are now aligned with this language to use the Invoice Receipt Date field in the determining the payment due date. This only applies for Paraguay, Peru, Uruguay and Bolivia. 

In the case of Ecuador, Bucanero, Chile, Colombia and Dominicana they pay against Invoice Date.

  • Documents

  • Remittance Sample - SAP
  • Remittance Sample - JDE
  • Change Form - US ACH
  • Change Form - Canada EFT
  • Change Form - International Wire Transfer

Invoice and Payment Key Contacts - South America

When to contact Who to Contact
  • Questions not answered by this site
  • Paraguay: [email protected]
  • Uruguay: [email protected]
  • Ecuador: [email protected]
  • Chile: [email protected]
  • Bolivia: [email protected]
  • Bucanero: [email protected]
  • Dominicana: [email protected]
  • Peru:
    • AGX: [email protected]
    • DMS: [email protected]
  • Colombia:
    • DMS: [email protected]
    • PROVIMI: [email protected]
  • Most invoice submissions
Your Cargill Buyer
  • Submit auto generated statements of accounts
  • Update company contact and bank information
  • Questions your buyer can't resolve
  • Paraguay: [email protected]
  • Uruguay: [email protected]
  • Ecuador: [email protected]
  • Chile: [email protected]
  • Bolivia: [email protected]
  • Bucanero: [email protected]
  • Dominicana: [email protected]
  • Peru:
    • AGX: [email protected]
    • DMS: [email protected]
  • Colombia:
    • DMS: [email protected]
    • PROVIMI: [email protected]
  • Find an Attn Line number
  • Escalate an issue
  • Check the status of a non-Ariba invoice
  • Paraguay: [email protected]
  • Uruguay: [email protected]
  • Ecuador: [email protected]
  • Chile: [email protected]
  • Bolivia: [email protected]
  • Bucanero: [email protected]
  • Dominicana: [email protected]
  • Peru:
    • AGX: [email protected]
    • DMS: [email protected]
  • Colombia:
    • DMS: [email protected]
    • PROVIMI: [email protected]
  • Discuss payment term options
Contact Commercial Team or get guidance by contacting
  • Paraguay: [email protected]
  • Uruguay: [email protected]
  • Ecuador: [email protected]
  • Chile: [email protected]
  • Bolivia: [email protected]
  • Bucanero: [email protected]
  • Dominicana: [email protected]
  • Peru:
    • AGX: [email protected]
    • DMS: [email protected]
  • Colombia:
    • DMS: [email protected]
    • PROVIMI: [email protected]

 

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