Customer Solutions

We believe that more sustainable cocoa is essential to the resilience of both farming communities and our customers’ businesses. Guided by our purpose — to nourish the world in a safe, responsible, and sustainable way — we connect the people who grow cocoa with the brands who bring chocolate to life. Together, we’re advancing practical, scalable solutions that protect forests, strengthen livelihoods, and build more transparent, traceable supply chains.

From farm to finished product, we work hand-in-hand with our customers to turn sustainability goals into tangible impact — helping you meet growing consumer expectations while driving measurable progress across your cocoa footprint.

 

Our Offerings

Promise Cocoa™ — Direct, Verified Sustainability

Our Promise Cocoa supply chain is built on the Cargill Cocoa Promise — our ambition to enable farmers and their communities to achieve better incomes and livelihoods while growing cocoa more sustainably.

Through Promise Cocoa, we provide customers with cocoa that is traceable to registered and polygon-mapped farms, verified by independent third-party audits. Each bean is sourced from a known supply chain that meets social and environmental criteria — including no deforestation, no cocoa from protected areas, and active participation in community engagement that improves farmer resilience and household income.

Customer benefits:

• Direct access to verifiable, deforestation-free cocoa supply chains.
• Alignment with evolving regulations, such as EUDR.
• Transparent impact data through our digital CocoaWise™ platform — tracking farmer training, agroforestry, and child-labor remediation.
• Options to co-invest in on-farm and community projects, furthering your sustainability goals.

Certified Cocoa — Fairtrade & Rainforest Alliance

For customers seeking globally recognized sustainability certifications, Cargill offers Fairtrade and Rainforest Alliance certified cocoa products across origins in Ghana, Côte d’Ivoire, Brazil, Ecuador, and Indonesia. These cocoa certification offerings support responsible farming practices, help protect biodiversity, and provide a verified premium to farmers.

Customer benefits:

• Meet consumer demand for responsibly sourced chocolate.
• Demonstrate verified adherence to third-party environmental and social standards.
• Leverage certification storytelling and on-pack claims to build trust and differentiation.

NextCoa™ — Next-Generation Indulgence

Innovation and sustainability can go hand-in-hand. Cargill NextCoa™ offers a breakthrough confectionery alternative to chocolate made from upcycled, plant-based ingredients. NextCoa™ delivers the taste and texture consumers love, while significantly reducing carbon, water, and land use when compared to conventional chocolate and cocoa products.

Customer benefits:

• Address climate and supply-chain volatility with low-impact alternatives.
• Reduce product footprints by up to 67% carbon, 90% land, and 95% water compared to conventional chocolate.
• Capture consumer demand for sustainable indulgence and plant-forward innovation.

 

Why Partner with Cargill

• Traceability: Through CocoaWise™, we track beans from farm to factory, providing real-time data on deforestation risk and social impact.
• Strong Partnerships: From the Cocoa & Forests Initiative to the International Cocoa Initiative and World Cocoa Foundation, we collaborate across the sector to drive collective progress. 
• Innovation Leadership: Our global network of R&D centers — from Belgium to Singapore to Indonesia — bridges insight and technology to deliver solutions that meet your unique product and market needs.
• Shared Value Creation: Every metric matters — whether trees planted, liters of clean water enabled through Cargill Currents, or farmers trained in good agricultural practices — our progress is your progress.

 

Let’s Build What’s Next – Together

Your sustainability journey deserves a partner who can deliver both credibility and creativity. Whether you’re sourcing certified beans, investing in Promise Cocoa traceability, or exploring NextCoa™ alternatives, Cargill is ready to help you build value from bean to bar.

Connect with your Cargill representative to explore solutions tailored to your sustainability goals and your brand’s purpose.