Ethics Open Line

Our commitment

Even companies with a long history of doing the right thing experience misconduct and we are no exception. Reporting misconduct takes courage, but it's the right thing to do. Cargill will not tolerate retaliation against anyone who, in good faith, raises a concern or participates in an investigation. Employees who intentionally make false accusations or provide false information may face disciplinary action. We take all reports of potential misconduct seriously and handle them promptly, fairly and as confidentially as possible.

Reporting a concern

If you have a concern about the conduct of any Cargill employee or anyone representing Cargill, we want to know about it. If it is not possible to talk to a Cargill manager or representative or you prefer to remain anonymous, you may use Cargill’s Ethics Open Line. Cargill has partnered with a third-party vendor to provide you with a secure and confidential method for reporting issues or raising concerns.

Reporter Responsibilities

Provide as Much Information as You Can
This information is necessary to start an investigation. The more detailed information you can provide regarding the location the incident occurred, the business group or function you work in, who was involved and details of what occurred, the better.

Keep Your Report Code in a Safe Place
This code is needed to check on the status of your case or provide more information to the investigator.

Stay Engaged After Reporting
Check back often. The investigator may have questions that need to be answered for the investigation to continue. Please answer these questions quickly and thoroughly.

Provide New Information If You Remember it
Use the system to report additional information that would be helpful for the investigation. You can report additional information by calling into the hotline or by submitting information online.

If the Issue Persists After Case Closure or If You Feel You Have Been Retaliated Against After You Reported a Concern, Let Us Know
Retaliation is taken very seriously. Cargill has a no retaliation policy and stands behind it. Any retaliation should be reported to the Ethics Open Line immediately.

Reporting concerns in Cargill’s palm supply chain

Cargill is committed to sustainable palm oil production and sourcing. We believe it is critical that all parts of our palm oil supply chain – plantations, processing and trading operations and all third-party suppliers – act in an environmentally sustainable and socially responsible manner. Cargill's Palm Grievance Procedure is established to provide a transparent, open, and predictable process for dealing with grievances. Any grievance, complaint or concern from external parties concerning the implementation of Cargill’s palm supply chain commitments may be submitted in writing, online or by phone via Cargill’s secure Ethics Open Line.

PLEASE NOTE: For Individuals in the European Union, Cargill's Ethics Open Line allows you to report only certain issues, depending on local laws. Should you wish to report other matters, please contact your local manager, HR manager or Law.

More information

• Cargill Code of Conduct