Health Advocacy

Get help with all your health care needs, whether it’s help finding an in-network provider, a basic claim question or something more complex like discussing treatment options or managing a health issue. Your Blue Cross Care Advocate is supported by on-site doctors, nurses, pharmacists, specialists and other experts so if they don’t know the answer to your question, they can get it.

Your Blue Cross Care Advocate can help you:

• Get to know and understand your benefits.
• Find health care providers and arrange appointments.
• Compare and understand treatment options.
• Determine if a recommended procedure is covered.
• Manage health issues and treatment plans.
• Answer questions about medical and pharmacy claims and transfer medical records.
• Set and meet health goals like quitting tobacco, losing weight or lowering stress.